• 1st April 2009 - By Wauks

    I just noticed that my comment approval que is filled with gamers complaining about connectivity issues once again with the SMART BRO ISP. I believe that the Head of our ICT Department has already taken steps to inform SMART BRO about this but just to be sure, can you guys help me out by giving me some details that I can send to his team? It’s the same drill – tracert IP command. Details after the jump.

    1. Go to Command Prompt
    2. Type “tracert 202.57.117.1″
    3. Copy paste the results to the comments section below

    Please post the results and include your ISP, location, and what game you play that you can’t access. Thanks and my sincere apologies to everyone who’s getting hassled by this.

    FYI you can check out my recent posts – Next Avengers: Heroes of Tomorrow and Gundam Season 2 Episode 25 (Finale).

    Click here to read my Weight loss System which let me get rid of 50 lbs. in 5 months!

  • 286 Comments to “SMART BRO Connectivity Problems?”

    • derrick on April 6, 2009

      sorry double post.

      sunod sunod rin ang disconnect.

    • cheppy on April 6, 2009

      ako rin kahit ayos na smart eh ang lag pa rin tae talaga! bangag na bangag ako kasi puyat ako kakalaro kasi pag umaga ka laro tae naman lagi kang dafa. pag gabi bigla pause naman at kakatakot kasi minsan patay at swerte kung ndi u matipok. amfff anong petsa na ano ulet ba prob ng smart. tae smartbro smartbroken smartbolok

    • Aesthetics on April 6, 2009

      Please fix my SmartBro connection. It’s been over 2 months now since I’ve had connection problems with Ragnarok..

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 * * * Request timed out.
      2 * * * Request timed out.
      3 * * * Request timed out.
      4 * * * Request timed out.
      5 * * * Request timed out.
      6 * * * Request timed out.
      7 * * * Request timed out.
      8 * * * Request timed out.
      9 * * * Request timed out.
      10 62 ms 113 ms * 202.57.117.1
      11 196 ms 65 ms 36 ms 202.57.117.1

      Trace complete.

    • ac on April 6, 2009

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 8 ms * 10 ms 192.168.224.1
      2 48 ms * 12 ms 203.87.196.193
      3 12 ms * 8 ms 125.60.243.249
      4 34 ms * 13 ms 121.54.3.245
      5 19 ms * 25 ms 203.87.132.105
      6 * 20 ms * 121.1.3.243
      7 13 ms * * 202.57.112.169
      8 * * 27 ms 202.57.117.1

      Trace complete.

      Area: San Mateo, Rizal

      Sobrang lag ng games at site ng levelup!

      PLS HELP Sir Wauks!

    • socobabes on April 6, 2009

      reply naman dyan fafi wauks. sobrang lag e

    • Carl on April 6, 2009

      sir wauks! salamat po!! ok n po connection ko d2 sa CDO!
      wala lng.
      papaSalamat lng po bka isipin ng iba ngPost lng ako d2 nung sira un smart and bglang mglalaho now n ayos na. :)

    • Wauks on April 6, 2009

      Hi guys,

      To those who have fixed connections, thanks for the patience.

      To those who are still experiencing lag, I’ve already flagged the appropriate people who can solve this problem. Hopefully they can fix it soon.

    • Armizael on April 7, 2009

      thanks sir wauks!! (SmartBRO)LOK?

      but im still experiencing the same thing lag and DC to all the games of levelupgames. hope they can fix this ASAP.

    • Anjelo on April 7, 2009

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 * * * Request timed out.
      2 * * * Request timed out.
      3 * * * Request timed out.
      4 * * * Request timed out.
      5 * * * Request timed out.
      6 * * * Request timed out.
      7 * * * Request timed out.
      8 * * * Request timed out.
      9 * * * Request timed out.
      10 * * * Request timed out.
      11 * 340 ms 255 ms 202.57.117.1

      Trace complete.

      SmartBro – Malolos Bulacan

      Napaka Lag sa games eh ku ng hnd ka mag lalag pag lakad mo ng konti DC kna

      PLS HELP PO! thanks

    • dhel on April 7, 2009

      LAAAAAAAAAG sa RAGNAROK…help sir wauks

      SMART BRO USER

      -MEYCAUAYAN BULACAN

    • dan on April 7, 2009

      mukhang okay na ang takbo ng RO using smart bro as of the moment. sana mag tuloy tuloy na ito. pque city

    • socobabes on April 8, 2009

      mukhang okay na nga para sa’yo kasi gabi na. off peak hours na.
      paayos din dito sa quezon city papa wauks

    • Miken on April 8, 2009

      Game:Rohan
      ISP:SMART Bro
      Issue: Can’t launch the patch in the morning while it’s laggy as hell at night. hope you could help us out.

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 <1 ms <1 ms <1 ms 192.168.1.1
      2 9 ms 10 ms 9 ms 192.168.224.1
      3 8 ms 12 ms 9 ms 121.54.16.25
      4 19 ms 14 ms 19 ms 121.1.4.209
      5 17 ms 16 ms 17 ms 121.54.3.17
      6 14 ms 17 ms 17 ms 203.111.225.34
      7 15 ms 14 ms 23 ms 203.87.132.109
      8 15 ms 23 ms 14 ms 124.83.0.41.pldt.net [124.83.0.41]
      9 19 ms 24 ms 24 ms 58.71.0.70
      10 15 ms 20 ms 14 ms 210.1.65.2
      11 16 ms 16 ms 36 ms 202.57.117.1

      Trace complete.

      Thank you and more power to the only guy who i see/read that is actually helping out with the connectivity issues.

    • Miken on April 8, 2009

      Oh yeah, my location is in San Fabian, Pangasinan. Thanks and hope to get help on this issue ASAP. you rock! (^_^) \m/

    • sasa on April 9, 2009

      ok na ung connection ko sa LU games .. hindi na nag lalag since last maitaenance ng RO

    • Miken on April 14, 2009

      naging ok na po ung connection ko sa LU games since nag post me.. pero ngaun, as of 3 pm. right after ng maintenance ng rohan, nagloko nanaman connection ko sa game. laging DC, sobrang lag.. abot 20 secs ang delay kung di man ma kick out sa game. hayz. pa help po ulit sir wauks.

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 <1 ms <1 ms <1 ms 192.168.1.1
      2 7 ms 10 ms 12 ms 192.168.224.1
      3 11 ms 10 ms 6 ms 121.54.16.25
      4 14 ms 14 ms 20 ms 121.1.4.209
      5 17 ms 16 ms 16 ms 121.54.3.17
      6 31 ms 17 ms 14 ms 203.111.225.34
      7 16 ms 14 ms 15 ms 203.87.132.109
      8 14 ms 13 ms 14 ms 124.83.0.41.pldt.net [124.83.0.41]
      9 13 ms 12 ms 17 ms 58.71.0.70
      10 16 ms 20 ms 15 ms 210.1.65.2
      11 18 ms 24 ms 30 ms 202.57.117.1

      Trace complete.

      Smart Bro User po from San Fabian, Pangasinan.
      Thank you po.

    • aysban.luna on April 17, 2009

      Sa lahat ng ISP, ang masasabi ko lang ang SMARTBro ang pinaka bulok. SMART – magagaling maningil pero bulok ang serbisyo.

    • aysban.luna on May 13, 2009

      Naku po mukhang malabo na naman ang SmartBRO lol di na naman makpasok sa kahit san na levelup sites

    • ac on May 17, 2009

      Sobrang Lag po ng Ragnarok ko. San Mateo, Rizal area. pls paayos po

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 6 ms 9 ms 13 ms 192.168.224.1
      2 37 ms 31 ms 17 ms 203.87.196.193
      3 19 ms 27 ms 14 ms 125.60.243.249
      4 16 ms 32 ms 13 ms 121.54.3.245
      5 28 ms 22 ms 14 ms 203.111.225.141
      6 27 ms 19 ms 26 ms 203.87.132.50
      7 12 ms 8 ms 32 ms 203.87.132.49
      8 25 ms 36 ms 16 ms 121.1.3.243
      9 19 ms 19 ms 21 ms 202.57.117.1

      Trace complete.

    • cheppy on May 19, 2009

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\user>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 9 ms 7 ms 12 ms 192.168.224.1
      2 10 ms 11 ms 14 ms 203.111.229.241
      3 31 ms 42 ms 29 ms 121.54.3.130
      4 28 ms 32 ms 37 ms 203.111.226.2
      5 30 ms 34 ms 29 ms 203.87.132.41
      6 30 ms 29 ms 33 ms 121.1.3.243
      7 32 ms 37 ms 29 ms 202.57.117.1

      Trace complete.

      walang patch at walang LU sites or forums bakit pow?

    • killua... on July 26, 2009

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\Home>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 1 ms 2 ms

    • killua... on July 26, 2009

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\Home>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 1 ms 2 ms tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 8 ms 4 ms 4 ms 192.168.224.1
      2 11 ms 9 ms 12 ms 125.60.241.1
      3 15 ms 10 ms 12 ms 121.54.3.49
      4 17 ms * * 203.87.132.130
      5 12 ms 26 ms 30 ms 203.87.132.117
      6 10 ms 12 ms 12 ms 119.92.238.81.static.pldt.net [119.92.238.81]
      7 16 ms 9 ms 9 ms 58.71.0.70
      8 13 ms 14 ms 12 ms 210.1.65.2
      9 * 15 ms 14 ms 202.57.117.1

      Trace complete.

      C:\Documents and Settings\Home>

    • Jeri on October 4, 2009

      I can’t access FLYFF during 10AM up to 11PM aMF SOBRANG BAGAL PA

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\myk>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 8 ms 6 ms 7 ms 192.168.224.1
      2 52 ms 96 ms 22 ms 121.54.64.17
      3 29 ms 32 ms 27 ms 121.54.3.98
      4 30 ms * 26 ms 203.87.132.90
      5 * 26 ms 29 ms 203.87.132.89
      6 22 ms * 25 ms 124.83.5.53.pldt.net [124.83.5.53]
      7 27 ms 23 ms 27 ms 58.71.0.134
      8 26 ms 27 ms * 210.1.65.2
      9 27 ms 25 ms * 202.57.117.1
      10 28 ms 27 ms 25 ms 202.57.117.1

      Trace complete.

      C:\Documents and Settings\myk>

    • michael sacayan on October 25, 2009

      C:\Users\user>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 18 ms 45 ms 44 ms 192.168.224.1
      2 28 ms 38 ms 49 ms 121.54.92.113
      3 62 ms 37 ms 41 ms 121.54.3.217
      4 63 ms 173 ms 42 ms 203.87.132.78
      5 49 ms 74 ms 31 ms 203.87.132.85
      6 105 ms 27 ms 82 ms 121.1.3.243
      7 61 ms 38 ms 73 ms 202.57.117.1

      Trace complete.

      Location: Muntinlupa city
      Game: Flyff PH

    • mboy on November 5, 2009

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\Administrator>

      C:\Documents and Settings\Administrator>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 1 ms <1 ms <1 ms 192.168.2.1
      2 9 ms 12 ms 12 ms 192.168.224.1
      3 * * 294 ms 203.87.179.165
      4 307 ms 234 ms 257 ms 121.1.6.65
      5 253 ms 257 ms 260 ms 121.54.3.9
      6 * * * Request timed out.
      7 254 ms 219 ms 300 ms 203.87.132.90
      8 306 ms 245 ms 302 ms 203.87.132.85
      9 * 253 ms 267 ms 121.1.3.243
      10 253 ms 289 ms 255 ms 202.57.117.1

      Trace complete.

      Loc. SORSOGON

    • jaydee on November 8, 2009

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\user>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 28 ms 24 ms 24 ms 192.168.224.1
      2 74 ms 80 ms 78 ms 121.1.14.5
      3 * * 90 ms 121.54.3.81
      4 83 ms 84 ms 74 ms 10.129.178.69
      5 81 ms * * 203.111.226.18
      6 80 ms 81 ms 81 ms 203.87.132.77
      7 * 75 ms 64 ms 121.1.3.243
      8 74 ms * 98 ms 202.57.117.1

      Trace complete.

      C:\Documents and Settings\user>

      sir sa garena po ako ng lalaro dota po nilalaro ko,lagi po ako lag and spike kht mdaling araw.1 monht npo ito,dati nmn oi smooth.sna po matulungan nyo ko.location ko po lubao pampanga.salamt,,=(

    • jaydee on November 8, 2009

      sir plss reply..sana po matulungan nyoko,,,maraming maraming salamt po..sna mkatulong po kyo sakin,1 month npo akong gn2,wla ng gana sa buhay dahil d mka laro ng online game dahil sa lag at spikes…sna po tulangan nyo ko.. email add ko po haketdantes@yahoo.com

    • jp on November 29, 2009

      up pa ba ito? ok ako naman 3 sites

      egames
      levelupgames
      gameclub

      same din sa games nila, lahat wala di ko maipasok

      any updates? other sites ok naman nakakapagsurf, garena nakakapaglaro naman ng maayos, PH game <<<< ano nangyari di kami makakonek pfft!

    • merzon on January 6, 2010

      hirap makapasok s cabal.. please help me po.. thanks..

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\merz>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 18 ms 19 ms 18 ms 192.168.224.1
      2 278 ms 224 ms 232 ms 121.54.104.165
      3 254 ms * 264 ms 121.1.6.33
      4 228 ms * 294 ms 121.54.9.197
      5 295 ms 299 ms 282 ms 203.111.225.114
      6 304 ms 311 ms 302 ms 121.54.3.17
      7 368 ms 362 ms 362 ms 203.87.132.78
      8 * 333 ms 328 ms 203.87.132.77
      9 274 ms 338 ms 331 ms 121.1.3.243
      10 369 ms 351 ms 311 ms 202.57.117.1

      Trace complete.

    • merzon on January 6, 2010

      hirap makapasok s cabal.. ngaung december lng ako mahirapang makapaok s cabal.. ewan ko po kung bakit? please help me po.. thanks..

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\merz>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 18 ms 19 ms 18 ms 192.168.224.1
      2 278 ms 224 ms 232 ms 121.54.104.165
      3 254 ms * 264 ms 121.1.6.33
      4 228 ms * 294 ms 121.54.9.197
      5 295 ms 299 ms 282 ms 203.111.225.114
      6 304 ms 311 ms 302 ms 121.54.3.17
      7 368 ms 362 ms 362 ms 203.87.132.78
      8 * 333 ms 328 ms 203.87.132.77
      9 274 ms 338 ms 331 ms 121.1.3.243
      10 369 ms 351 ms 311 ms 202.57.117.1

      Trace complete.

      location..BAYOMBONG, NUEVA VIZCAYA ..

    • momo on January 29, 2010

      tulong nman po…!!
      hindi q po alam qng bakit ung smartbro nmin ndi gumagana…
      parati na lang ” the connection was terminated by the remote computer….”
      does anyone has the same problem that i’m experiencing?
      pls help…..
      :(

    • jayskies15 on February 2, 2010

      Microsoft Windows [Version 6.1.7600]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\jayskies>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 15 ms 8 ms 6 ms 192.168.224.1
      2 9 ms 11 ms 9 ms 121.54.46.81
      3 8 ms 9 ms 11 ms 121.54.9.13
      4 * 9 ms 9 ms 203.111.226.18
      5 10 ms 9 ms 9 ms 203.111.226.17
      6 * * * Request timed out.
      7 * 8 ms 11 ms 202.57.117.1

      Trace complete.

      Location: Pagsanjan,Laguna

      Please Help me… since po kinabit ung internet connection ko dikami makapag OL game ng maayos DC/Too much Delay/Slow Connection… Please po… sayang po ibabayad namin 999/mount if useless ung net.. thx po

    • alex on February 11, 2010

      Microsoft Windows [Version 6.1.7600]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\Pillow>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 9 ms 9 ms 7 ms 192.168.224.1
      2 * * * Request timed out.
      3 181 ms 236 ms 217 ms 121.1.6.65
      4 216 ms 191 ms 214 ms 121.54.3.9
      5 * * * Request timed out.
      6 207 ms 233 ms 178 ms 203.111.226.6
      7 271 ms 296 ms 369 ms 203.87.132.5
      8 * 233 ms 299 ms 121.1.3.243
      9 245 ms 254 ms 276 ms 202.57.117.1

      Trace complete.

      Location : Bulan,Sorsogon

      sobrang bagal po pag naglalaro ako ng mga online games
      paayos nman po thanks

    • alex on February 14, 2010

      bat parang ang tagal ng reply

    • NEED! on March 6, 2010

      C:\Documents and Settings\Mansari>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 <1 ms <1 ms <1 ms 192.168.0.1
      2 * * * Request timed out.
      3 27 ms 52 ms 89 ms 121.54.47.49
      4 108 ms 99 ms 44 ms 121.1.3.146
      5 * * * Request timed out.
      6 295 ms 49 ms 237 ms 203.87.132.10
      7 71 ms 52 ms 275 ms 203.87.132.17
      8 111 ms 49 ms 57 ms 121.1.3.243
      9 321 ms 109 ms 52 ms 202.57.117.1

      Trace complete

    • archie on March 7, 2010

      Microsoft Windows [Version 6.1.7600]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\pc>tracert 202.57.117.1

      Tracing route to 202.57.117.1 over a maximum of 30 hops

      1 * * * Request timed out.
      2 267 ms 289 ms 266 ms 203.87.185.249
      3 225 ms 216 ms 284 ms 121.1.4.49
      4 * * 276 ms 203.87.132.86
      5 267 ms 237 ms 304 ms 203.87.132.77
      6 278 ms 222 ms 307 ms 121.1.3.243
      7 311 ms 282 ms 217 ms 202.57.117.1

      Trace complete.

      C:\Users\pc>

      ng montalban rizal

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