Hi guys, let me give you an update on the Ragnarok IP Connection Issue. The problem has already been escalated to IT and the LU big bosses. Based on the update that I got from our IT Head, the connection of Digitel from Taiwan to the Philippines was cut and that connection is what makes players with IP problems connect to Philippine Ragnarok Online. We have to wait for Digitel-Taiwan to fix the connection but I’ll do my best to follow it up.
Regarding the Customer Support replies, what irks me is that they’re saying that CCR is the developer of Ragnarok Online. We all know that the company that made and supports Ragnarok is Gravity – so I’ll have to correct that with the CS Department later. As to their statement about foreign IPs, there really is a clause in the contract with Gravity saying that we can only service gamers in the Philippines. That’s why this is out of my hands already and I can only escalate and follow it up with the big bosses. There are no timelines here guys, all we can really do is wait.
Hope this update clears things up.
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Richter on August 29, 2007
konting bandwidth lang ata binigay sa international players, grabeh sobrang lag
jakal on August 29, 2007
Cnabi mupa d nga maka lakad parang pilay ok nman daw sa pinas ahh kaka inis pareho lang nman tayo nag loload bat d bgay yung mabuting service.
Richter on August 29, 2007
nde ko alam kung sa digitel or LU, pero definitely caused by that damn connection failure, sana maayos na,grabeh kc lag, baka po pede Wauks, pakibigyan ng heads up ung IT dept, tenks
Russel on August 29, 2007
i just lost my connection around 2:40am LA time
morpheus on August 29, 2007
me too wla na nmn pRO
jheska16 on August 29, 2007
yahoooo!!!ala nanaman connection!!!kakainis..sobrang lag n nga nwalan pa ulit ng connection haysssss… -_-
jheska16 on August 29, 2007
yahoo!!!nag karoon ulit!!
kerue on September 2, 2007
hayzzz… kala q deretso n paglalaro d p pala. Wag nyo nman po kaming iDC ngaung Rachel Ep
kerue on September 2, 2007
Ala n nman r0 /sob… every night po ba 2?
Richter on September 2, 2007
waaaaaaaaaaah, not again, down na naman RB and RO
Ayaka on September 2, 2007
Hayzzz.. kakainis nmn… sana mag-up uli servers mya…sana hindi lng tau pinasabik n pde tau maka connect..
Joean on September 3, 2007
Hay nako kaka load lang wala naman Ro kagabi ganito din,hindi manlang pna alam ang mga tao na nag lalaro,wala na talga cna sayng lang load,
frietz on September 3, 2007
Connect – DC = Kelan po magkaroon ng stable announcement bout this?
kramer on September 3, 2007
inis kayo… dahil super lag nawalang ako +10M mahigit… grrrrrr…. nirereview ko vend ko biglang tumgil… pag tingin ko wala na yung item kong nag kulang ng zero…. inis talag
kerue on September 7, 2007
hayyzzz tlaga naman kakaload q lan po at x3 pa pero ala n nman r0 /sob ok lan sna kung lahat eh pero tau lan n nman nawalan
Richter on September 7, 2007
wala na nman, last time x3 din, naku nman, bat lagi ganito, kahit RB wala din eh
aLex on September 7, 2007
awts d nanaman tau maka konek amf naman!!!
Ayaka on September 7, 2007
Hayyyzzz.. sana mkOL n uli.. at sana maging stable n.. kakainis n rin ung ganito evry other day or so nawawalan gn connection
Richter on September 7, 2007
ung last time mabilis naayus kasi gising ata si Wauks nun, nainform ung IT, baka nanood lang ng pr0n mga it people ngayon, nde nila alam /pif
24/7 ba IT people sa LU!? dapat 24/7 kc ung game nila is 24/7
kramer on September 7, 2007
pede wag palapitin IT people sa IT room …. nabagsak ang RO eh… joke
kerue on September 7, 2007
ala pa rin waaaaahhhhhh… bka deretso n nman 2. syang talaga load amp
kramer on September 7, 2007
PARA SA IT TO… di ko maisip kung pano babagsak RO unless galawin nila ang connection… kalokohan na kung anong sasabihin nyo… naka up ang digicel… naka up ang mga taga pilipinas… may sinisiraan ba kayong GM na taga ibang bansa para hindi maka lahok ng particular event?… or trip nyo lang kasi nga naman x3 ngayon… mas masarap mang-asar ng tao lalu na yung hindi makakaganti… ASA… iniisip ko rin… wala ba kayong disaster recovery man lang… yung tipong pag bumagsak ang isang linya may extra… naisip nyo ba yun?… ano nga palang ginagawa nyop pag walang maintenance… nagbibilang ng blink ng ilaw sa router?… or baka tama si richer nung sabihin nya nag dodownload kayo ng porn… baka naman meron kayong time kahit konti lang na ayusin ito… narinig nyo na ba yung SMA? bago ba sa pan dinig? ang ibig sabihin nun ay Service Maintenance Agreement… dun nakikita kung bagsak performance nyo or hindi… meron ba kayo nun… explain kong mabuti para malaman nyo… isa dapat sa item sa SLA Chart ay Internation Connection Up Time per month… ang passing grade dapat at 99.98 to 99.99… iyon ang industry standard na passing grade… ibig sabihin count mo numbers ng days sa month, multiplied by 24 hours iyon ang total hours na operating nyo… marunong naman kayong mag multiply di ba… multiply by .9999 is equal to uptime ng international connection… ganun dapat naka up ang palagi ang connection… pag bumaba duon, bagsak kayo sa performance…gets nyo na… take note tagalog na to ha… bukod sa International Connection Uptime meron ding ibang items like… Customer Service Respond, Power Uptime, Maintenance Time Average, Project Performance, Program Efficiency, etc… research nyo na lang sa internet kung pano compute ito… magaling naman kayong mag search di ba… iyon nga past time nyo eh…. o pano… ASA kami sa inyo as in ASA (Ang Sarap Asarin)
Russel on September 7, 2007
ang tagal na walang connection asar..
kramer on September 7, 2007
UP NA RO… SALAMAT IT… SORRY SA PANG AASAR…
kerue on September 12, 2007
ano ba nman 2 kagabi ala aq r0 nka2log na q sa paghihintay na magkaroon at ngaun na nman ala na nman at same time pa ha.. tlaga bang every night na 2 wauks?
synty on September 12, 2007
yup parang everyweek nga same time
kerue on September 14, 2007
ala n nman aq r0 amp syang ung load buti kung binabalik /sob
aLex on September 14, 2007
wala pa din d pa ako makapasok amf !!
kerue on September 14, 2007
mukhang matatagalan yta ah.. ala pa rinT_T
kramer on September 14, 2007
guys walang problem international connection… i can see the server from here… ang problem yata is yung account server bagsak… can any one from the philippines confirm kung ok sila? panay tulog pa kasi ang family at kabarkada ko…
kramer on September 14, 2007
sarap sa rachel weak mga kalaban… sulit ang quest hehehe… anyway first level pa lang ako… kasi wala dalang pots… hahaha
kramer on September 14, 2007
ganun pa rin problem just like last time… infite loop sa IP 202.138.144.72 at 202.138.144.65
kramer on September 14, 2007
hindi kaya related sa agit scoring ang problem kasi pag nag update ng site kami nabagsak
kramer on September 14, 2007
ok na po RO salamat.
kramer on September 17, 2007
Hay monday, down na naman…hay
kerue on September 18, 2007
haayyzzz.. ala n naman
kerue on September 21, 2007
last night cguro 6hrs ala aq r0 /sob ngaun ala n nman… klan kya magiging stable yan?
kramer on September 21, 2007
Down nung monday, down nun wednesday kasi maintenance, nag down uli kahapon 4 to 5 daw… ngayon ka aga aga down na naman… 4 out of 5 days ang down…
kerue on September 21, 2007
tsk tsk tsk wawa nman tau at mukhang d na cnasagot mga post ntin d2… @12am down nagkaroon after more than an hour paggising q ng 5:30am ala n nman pala
aLex on September 21, 2007
haha !! lapit na maging 500 comments d2 keep it coming!! down pa rin wahahah!!
kramer on September 21, 2007
aabot pa to ng isang libo… hanggat hindi nila inaayos ang connection… asar… ok naman sa pinas bat tayo na naman ang naipit…
lupayne on October 13, 2007
guys lag ba connection nyo? madalas ba kaung ma-dc?