Ragnarok & FlyFF AVG Problem

AVG did an update which tags the RAG.EXE file as a virus. Because of this development, you won’t be able to run Ragnarok if you quarantine the file. We are fully aware of this and as stated in the official announcement, we’re already talking to AVG to remedy the situation. There’s no reason to panic or be alarmed that your PC will blow up because of the RAG.EXE file.

Here’s the official announcement:

AVG anti-virus issues and conflicts
Date Posted: Mar. 06, 2008

To all Ragnarok Players,

We would like to inform you that we are aware of the AVG anti-virus issues or conflicts with regards to the Ragnarok.exe files. We advise everyone not be alarmed, as the virus alert is merely just a false alarm.

We are already working with the developers of AVG to remedy this but as a temporary solution, we advise everyone to try the following measures:

- You can turn off your AVG anti-virus (reminder: you will be open to any virus ones this is done) before patching Ragnarok.
- You can turn off your AVG anti-virus and replace it with another anti virus for now.
- If all Ragnarok.exe files are already in you virus vault, please uninstall your client then turn-off your AVG anti-virus.
- Reinstall Ragnarok client without AVG anti-virus.

Please check back for updates and further announcements.

Thank you very much.

If you’re planning on taking out AVG, please replace it with another anti-virus. It’s not safe to have your PC naked especially if you’re connected to a network.

According to my friends who play Fly for Fun, this is also a problem for them. Rest assured this will also be fixed in due time.

32 Responses to “Ragnarok & FlyFF AVG Problem”


  1. Sir, na lagay ko na sa Virus Vault e, do I need to uninstall ragnarok?


  2. and Reinstall again?


  3. iRO GM

    “Currently there is a known issue that began a few hours ago with AVG, Panda, and McAfee flagging Ragnarok.exe as a backdoor trojan.

    These are false positive reports, and we have contacted AVG, Panda, and McAfee regarding this to stop this false report.

    There is not a Virus/worm/trojan/malware installed with Ragnarok online.

    Temporary solutions to this may be to disable AV solutions, or possibly adding in an exception for the Ragnarok Online folder. Those solutions are not highly recommended due to the potential vulnerability that this could leave in your system.

    We have contacted all the AV companies to find out what the issue is. Norton does not find a virus in the ragexe, and we are contacting them as well. This seems to be a bad virus definition set that some companies may have put out.”


  4. DUPE DUPE DUPE UPDATES


  5. AVG, Panda, and McAfee hmm… bka nabasa nila ung about sa mga dupe,bugs and bot ng ragna……hahahah


  6. haay salamat naman! Di kaya sinasabotage na ng e-games ang level up?haha la lang..
    palitan ko na lang AVG ko ng NOD32! Bad3p AVG.. Di ako nag-panic sa virus, nag-panic ako dahil x3 sa baldur sabay d ko mabuksan? shete…
    ty master wauks,sorry sa pag-OT ko sa previous topic mu.. yeaH!


  7. Bakit ganito lumalabas pag nag iinstall ako RO? Ginagamit ko Veins CD ko para mag reinstall ulit ng RO.

    An error {-5006 : 0×8000ffff} has occured while running the setup.

    Please make sure you have finished any previous setup and closed other applications.
    If the error still occurs, please contact your vendor. Gravity {##ID_STRING6##}.

    Error Code: -5006 : 0×8000ffff
    Error Information:
    >SetupDLL\SetupDLL.cpp (1426)
    PAPP:Ragnarok Online
    PVENDOR:Gravity (##ID_STRING6##)
    PGUID:C2BE6E4E-9041-4DA0-9E18-DA42CEB05A18
    $10.0.0.159


  8. Nevermind my problem. Already fixed it. Nakakalaro na ulit ako ng RO.


  9. Waaaaa! Hassle. @_@ ‘Di ko pa naman alam kung pa’no i-off yung AVG. (Pa’no nga ba? >.< ) Tapos nalipat ko na yung exe files sa vault. T.T Darn. Reinstall pa.


  10. actually kapag VISTA gamit mo ayaw din.. it’s not AVG only. also with Norton.

    It has something to do with the latest patch update ng gameguard. ano ba ginawa ng gameguard kasi??


  11. mga pipz kung may NOD32 kayung installer mas maganda yun, di maarte tulad ng AVG hehe..
    grabe hassle talaga, buong araw lang naman ako nag-reinstall patch reinstall patch reinstall patch..
    sorry 4 dobol post.tsalap e


  12. gamitin nyo nalng avast sobrang galing n2 ^_^


  13. avast is a good alternative :D http://www.avast.com


  14. NOD32 is the best! Better use that than AVG.
    The only reason why people use AVG Free is because it’s…yes, free.
    They don’t know what crap they have installed in their PCs.

  15. pinksoda&bluesoda
    March 6th, 2008 at 8:01 pm

    Try nyo Avast Antivirus :D


  16. nod32. gamit q. di pa aq binibigo..


  17. so far okay naman ang Avast Antivirus ko. walang false positive na lumalabas against ragnarok.


  18. ask lng sa mga nag post d2…. san b ko makakdownload ng NOD 32??? ung hindi trial version ah….. kc ung nadownload ng friend ko from the NOD 32 site is just a trial version for 31 days…. can you please post here that site?


  19. for those who quarantined ragexe:

    sa mga na-quarantine ang ragexe or any other exe ng ragna for that matter, as long as meron kayong backup na ragexe mareresolve ung problem nyo. first turn off your antivirus (mine was AVG and i thought malfunction lng ng avg ung backdoor sa ragexe pero ndi pla so naquarantine ko rin). and then replace the affected exe with a backup one.

    good thing when i downloaded the whole gravity folder via torrent, i saved it in case of emergency. so i just copy-pasted the ragexe.exe from my backup to the RO folder in my program files, turned it on and voala! okay na uli RO ko wahahahaha.


  20. Quote from hinatasou:
    “We have contacted all the AV companies to find out what the issue is. ”

    AV companies, adult video companies ba ito? lol

    Maria Osawa!! /slurp

  21. pinksoda&bluesoda
    March 7th, 2008 at 1:19 am

    Well… hindi ko akalain na madadali ang RO ko sa bahay, kahit na AVG Professional Suite ang antivirus ko. Sana magkaroon ng matinong explanation ang AVG tungkol dito. no1


  22. Ei wauks is the AVG prob still occuring?

    Just want to share.. all I did was to update the AVG today march 7 then open the vault restore the exes(ragexe valexe etc) then retasrt the PC afterward I turn off avg and Walla! my RO is running… So there’s no need to uninstall or anything…
    hehehe


  23. nod32 is the best anti-virus :D


  24. uninstall ko ung AVG anti-spyware ko un gumana na ung aken =)) thx nga pla sa info =))


  25. this is really serious…

    2 na sa spammers ng provalk ang nagpapasyang mag quit dahil dito…

  26. The Angel-Killer
    March 7th, 2008 at 2:25 pm

    wahahahaha! this is somthing new..i wonder what did the AV companies do this time..

    on a lighter note, i am a avast/AVG user but i think im planning to switch to BitDefender..i still have to check kc kng anu un magandang AV’s na matino tino namn kc lagi nalng bombard ng virus virus virus X_x..magor headache :p

    still opt to test the AVG on my PV against ragna.exe hehehehe..di p aq nag open since kahapon..or else pwd rin na wag muna nyo i-update ang virus def. ng AV when it was still safe to play RO under an AVG ^_^


  27. Waaaaa, help nmn po bakit ang sabi CANNOT INIT D3D OR GRF FILE HAS PROBLEM. Ano po ba problem pag ganito? I encountered this one before pero nalimutan ko na po. Please help nmn po.


  28. @Gani

    Paglumabas yan, ulitin mo lng… cguraduhin mo n wlang ibng malaking apps ang nkabukas pag mag RO ka…


  29. I recommend Avast! too o(^_^)o


  30. Kaspersky the best antivirus.. :D


  31. The filename VALEXE.EXE was first seen on Feb 4 2008.
    SIR WAUKSTER PAKI BASA ni2 e2 po daw dahilan ng AVG PROBLEM SA RAG EXE

    The filename VALEXE.EXE refers to many versions of an executable program.
    The most common file size is 3,154,037 bytes. But the following file sizes have also been seen:
    3,145,845 bytes 3,072,117 bytes These files have no vendor, product or version information specified in the file header.
    VALEXE.EXE has been seen to perform the following behavior(s):
    Executes a Process Registers a Dynamic Link Library File This Process Creates Other Processes On Disk Makes outbound connections to other computers using NETBIOSOUT protocols VALEXE.EXE has been the subject of the following behavior(s):
    Created as a process on disk Executed as a Process Writes to another Process’s Virtual Memory (Process Hijacking)


  32. whenever I try to patch up Ragnarok, Valhalla or Valkyrie the following error appears:

    Failed to write file

    valexe.exe (valkyrie)
    valhexe.exe (valhalla)
    ragexe.exe (ragnarok)

    If this has been asked and answered before, please bear with me; it’s been a long time since I’ve installed Ragnarok in my own PC. Please help. :(

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