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Gaming: Bayantel Advisory & RWC Update

I just got back from the seminar. It was pretty cool and it was a bit weird because some representatives from our competitors were also present. I wasn’t able to discuss my brand in detail with the speaker (in public anyway) because of that. Hopefully tomorrow I’ll be able to corner the guy and get some more quality time with him alone, lol. Anyway, I just met with Pao, the new head of IT for Level-up Games. I discussed Bayan Tel DC problem with him because apparently our CS is being swamped already with complaints. Let me just clarify that this issue is not with LU and we’ve already escalated it to Bayantel for their immediate action and resolution. Next up, I’d like to congratulate Armada from Baldur for winning the Ragnarok World Championship Wild Card! They’ll be part of the 8-team tournament which will take place this weekend. For more details on that, just head on over to the official Ragnarok website and check the announcements section.

Regarding the server elimination videos, we’re almost done editing them. We’ll upload them on YOUTUBE tomorrow at the latest. We’ll do it by batch since there are simply too many videos. We will also be capturing the action between Hatred and ANL tonight, as well as the RWC Tournament this weekend. I’m currently writting a follow-up e-mail to Gravity right now regarding the Dupe script as well as the map crashing in Freya. Once I get feedback from them, I’ll post it here.

Hope you guys had a nice Thursday! I’ll be posting some Ragnarok 2 stuff later and maybe some more updates for RO if I’m able to get any.

This entry was posted on Thursday, June 14th, 2007 at 6:29 pm and is filed under Ragnarok Online. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. 1,472 Views

64 Responses to “Gaming: Bayantel Advisory & RWC Update”


  1. RWC videos… a must-see. @@


  2. wah sob

    di ako maka pa lvl ng maayus…at useless mag WOE…

    tnx for the update sir waukz…


  3. wauks

    so the problem is on bayantel???


  4. Yep pretty much. IT and ePLDT already checked our lines and there seems to be no problem unless you guys are on Freya. Freya keeps getting DC’d lately but Gravity is already working on that one as I type. Since we already sent Bayantel a letter, they should get to working on it soon. Thanks for the tip guys.


  5. Hehe, sa freya po me eh hehe kaya pala lagi DC saka bayantel din me pala.

    OT
    speaking of videos here’s the link to my latest and last vid for the meantime. Study mode kc eh hehe

    http://scofield007.wordpress.com/2007/06/12/scofield-007s-war-of-the-emperium-music-video-royale-grand-premiere/


  6. oh well well.. ive already called bayantel.. sabi nila mukang sa kanila nga yung may prob… dahil since pldt daw ang nag hohost ng RO… baka nag kakaroon daw ng problema ang bayantel sa pag connect sa host… and they’re working on it na daw… @@

    sana maayos na nila agad… para ma sulit yung X3 gg


  7. @wauks

    question lang po.. kung ang problem ay nasa bayantel.. how come the connection only drops on LU related connections? our downloads are fine.. our video streams are fine.. our browsing seems to fine as well.. pag dating sa LU games… DC every 10mins.


  8. SIR WAUKS tingnan nyo naman po yung comment ko dun sa

    Gaming: Ragnarok Urgent Update (6-13-07)
    pra makareply po kayo pls po ! ! !
    salamat po sa pag hindi pagrollback no1 no1 no1 no1 go go e11 e11 heh heh heh gg gg


  9. Myruz sabi saken ng CS ng bayantel… problem sa connection sa host… which is PLDT… since PLDT is the host of RO


  10. i think the problem with freya is, unlike other servers, lets say

    compared to baldur, the dupers in freya are more *competent* meaning, lets say, a fourth of their server knows how to dupe items unlike in the other commercial servers. actually, many people have been IMing me through YM, and most of my Freyan friends on my friendster account have these dupe bragging pictures posted.

    its their fault, maybe its better to delete the accounts of the dupers, or any other account related to them, totally banning every connection and such.


  11. @mryuz
    these past few days po bumaba connection speed ko slower DL,UPLD and browising speed po pero im not sure hehe


  12. sana maayos agad ung connections dami kasi umaasa sa 3x mod exp eh wah


  13. It’s a problem with Bayantel’s line to LU or LU’s line to Bayantel. The one who has to fix it is Bayantel o_o Antayin na lang natin guys. We already gave them a notice.


  14. congratz AnL!! /e11


  15. pede ba wag kau maturuan? kakatawag ko lang sa bayantel - 751-9611 and I did a follow up d2 sa report na ginawa kanina with regard to this issue (rep# 9108572 ) and I was able to talk to a supervisor named Vince.

    According to him marami na sila nakukuha na calls tungkul sa issue na ito so they decided to coordinate with their network group (unlike LUG.. pede mo pagkatiwalaan ang salita ng bayantel) and they checked the link but they were not able to find any congestion or any possible problems… what they were able to see was that they’re connection was being drop from LU’s end and according to them this usually happens if their IP is being blocked.

    You send them a notice? proof pls.


  16. Sir Wauks OT lang po regarding sa Rok Points inde kasi naibalik yung Rok Points pero nawala yung binili ko sa Cash Merchant na Kafra Box.


  17. @ waukeen

    My friend right this very minute got disconnected from RO, it happens every few minutes. And his ISP is not bayantel, it’s PLDT.


  18. mYRUz, if you can’t take my word for it I’m sorry man. Pero yun na talaga yun. As for the supervisor that you talked to, he’s not in charge of the technical department of Bayantel, he’s a customer support agent. @_@ If you are really desparate though for proof, you can go to LU and I can introduce you to the IT head so he can tell you that he coordinated with Bayantel already.

    Let’s just wait for them to fix it because our IT head already coordinated with them and they will be the ones to apply the fix, not us.

    @dawn
    What server?


  19. @WAUKS

    Dude pano naman mangyayaring Bayantel ang may problem if you did not do anything to the servers.

    May tweaked na configuration jan kaya ganyan. PLDT knew about it but not Bayantel.

    Its impossible na walang nangyari kasi before the maintenance naman hindi ganyan. sob


  20. Antayin na lang natin yung IT >.<;; The important thing is that they’re coordinating with Bayantel.


  21. @Chardy

    tama ka fafs impossible na bayantel ang me prob kc d nmn na d dc sa browsing pati sa ibang mga games smooth din sa youtube bago mag maintenance d nmn din dc ng dc probably me kinalaman ung maintenance kahapon

    hindi nmn masama na aminin ng LU na me pagkakamali sa side nila e unless talagang gusto nilang isipin nating mga customers na inaccurate and insufficient ang knowledge ng mga IT nila


  22. @waukeen

    TYR server po. Thanks


  23. Thanks wauks, you’re trying to fix the thing with bayantel even if hindi nyo problem. May “satisfaction guaranteed” ad pa sila na nalalaman, hehe.


  24. OT poh, kuya wauks paki check po yung freya server nayun namimigay poh ulet ng bosscards eh paki ayus nman na po freya please lang poh sux


  25. sir Wauks… wala na po masyadong DC kaso napalitan po ng super lag lalo na kapag naglalakad ka sa pront sob


  26. Uh, what about ZpDee users? Haven’t they been experiencing DCs? Cause I sure have. sob


  27. It hasn’t improved but it has gotten worse!

    Dapat kasi maski na PLDT mother company nyo di kayo ganyan!

    Unfair competition yan a!


  28. kala ko ok na kanina… kaso bumalik ulit yung dc ng dc…


  29. Ano na update sa bayantel? im sure indi lang sa bayantel ang problema nasa LU-Bayatntel or bayantel-LU kc ung mga Downloads ko indi nmn napuputol…Update nmn po sir wauks

    OT..
    Ano masasabi mo sa freya?


  30. I dont think bayantel ang my problema dyan, ang tagal tagal ko na pong bayantel 3years na po pro ngaun lng na DDC ng subra ok sana khit evert 10mins mag dc pro hindi eh wala pang 1min dc na at pag minalas ka pa seconds lng dc ka na

    Sa palagay ko Levelup and PLDT ang my problema kc since nag maintenance kau nung wednesday dun na nagsimula ang virus na DC ng DC.

    Un ba ang way nyo to prevend duppers? Na every single minutes na DDC?


  31. WAUKS

    wala pa po bang update tungkol sa dc lagi ng bayantel???

    baka pede naman paki follow up… ang hirap e… nakakaubos ng pasensya yung dc ng dc… :(


  32. nag maintenance lang nag ka ganito na sux

    @tan

    nag ddc ka parin ba until now???


  33. Kuya Wauks, pakikulit naman Bayantel at IT staff nyo oh, para naman bilisan nila ang pag ayos.

    Yung pa-dc dc talaga panira sa birthday ko today >.


  34. Plz coordinate w/ PLDT also not just BAYANTEL.

    Pinadala nyo po ung letter pro hindi po ntin alam kung nabasa nga nila, why dont u vist there office both bayantel and PLDT?

    Letter? non sense!!!


  35. Sir Wauks still dc pa rin kami ng dc.. tanung lang po kelan kaya maaus 2? sayang po kc ng load namin saka ung tyms mod d namin maeenjoy… sana naman po bukas ok na kc sagwa ng woe namin kahpon


  36. happy birhtday yralyn e11 heh


  37. @wauks
    “Antayin na lang natin yung IT >.


  38. @wauks
    antayin? til when?! and NO! that is not the “important” thing.. what I would consider “important” is the face that this issue has been going on for more than 24hrs and hangang ngayun wala pa rin resolution at hangang ngayun inde nyo pa rin alam kng ako ang cause n2.. at hangang ngayun nagtuturuan pa rin kayo ng bayantel.

    http://ragnaboards.levelupgames.ph/index.php?showtopic=41165&view=getnewpost

    paki basa nga yng post ni TYR .. buking na eh


  39. SERBISYO NAMAN DYAN! NAGBABAYAD KAMI NG TAX! PURO PERWISYO NALANG. AYUSIN NIO NAMAN. WAG MAG TANGA TANGAHAN.


  40. Isisisi ba nmn sa bayantel?

    http://ragnaboards.levelupgames.ph/index.php?showtopic=41165&st=50

    Aminin na kc botter din Costumer Support Nyo… 30 Mins na ako tumatawag bot lng sumasagot hayyyyy magbago na kau habang maaga pa!!!


  41. asa ka pang makatawag heh


  42. Sorry, I’m really irritated. I can surf, I downloaded really quick via torrent, but I can’t even last 6 mins in Ragna. That really makes me think that the problem isn’t with my Modem, Router or Internet provider.

    I was hoping to enjoy the exp mod and get to 90. Buuuuuuuut, nevermind.

  		43.
    sikretongmalupit
    June 15th, 2007 at 11:24 am

    wauks same problem sakin. dont think BAYANTEL may problem kase surfing and other games walang problema in fact mabilis nga e. talagang sa LUG lang nag ddc and this happened after maintenance. paki ayus naman kase sayang load ng mga tao kung ganung klaseng gameplay lang makukuha. nag bigay pa kayo x3 experience yung iba di makikinabang. i dont think this is the kind of service paying customers should get.

  		44.
    sikretongmalupit
    June 15th, 2007 at 11:27 am

    isa pa pala wauks. kita naman sa lahat ng posts na same na e-encounter ng bayantel users. we all dont have problem surfing, playing other games aside from LU games, download is fast eveything is ok. please look into this matter kase its obvious wala sa side ng bayantel ang problema.


  45. i just talked with another supervisor from bayantel and I already gave them the URL for this blog so that they can see the official statement released by LU blaming bayantel for the dc. They say that they will take actions to clear their name and have also confirmed that they did not recieve any notice from LU about this. and wauks wag kang masyadong mahangin na parang minamaliit mo mga CSA … fyi im a CSA too.. may masama ba dun? para mo sinasabi na inde credible mga statements na nangagaling sa CSA .. kng credibility lang paguusapan eh kahit anong companya ata angat sa LU.

    anyways.. ive also confirmed this info by contacting bayantel’s DNOC.. its their IT dept.


  46. it’s easy for LevelUpGames to just pinpoint the fault to the other carrier, what proof do they have? Sana Wauks you have consulted the network engineers with BayanTel muna before saying that’s it’s their problem. Customer Service kausap mo eh.

    can you enlighten me on what kind of isolation has been made to point to BayanTel that the problem is with them? I’ll give them the benefit of the doubt, unless you can back your claims that the problem is with them and if your proof is convincing.

    mas madali kase magturo kesa hanapin talaga kung san ang problema eh.


  47. Kawawa naman kaw Wauks kakabangit mo lang ng BayanTel buking ka na…DAW ha heh

    In fairness to both parties, let them look under the hood to see what they can do…question is how long?

    But why BayanTel only, SmartBro dc ng dc din ah and this was not the case before the server merge and that map zone adjustments thing you did in two or three extended maintenance thereafter ^^


  48. gg gg gg gg


  49. sir wauks, sinabi na po ng bayantel na hindi sa side nila ang may problema… sa Ragnarok lang po kami napuputol………. waaaaaaaaaa


  50. @WUAKS

    Can’t you guys see that the problem is not with Bayantel rather its what you did during the maintenance that caused this?!?

    Pano ang 3x experience kung di lahat makikinabang. This is so unfair! Dapat mag 99 na yung stalker ko dahilsa 3x pero wala!

    It will take me another 2-3 weeks or regular non-exp para mag 99 ako
    dahil lang sa ginawa ninyong re-configuration ng server na PLDT lang ang nakakuha ng advantage.

    We need not explain to you why this is soooooo fishy na PLDT maayos at Bayantel hindi. omg


  51. Heto na naman tayo at turuan kung sino ang may kasalanan habang mga kawawang customers ang nagdurusa at sumasama ang loob dahil di makalaro dahil sa inyo. ^^


  52. Sir wauks d kaya tawagan nu ang Customer Support ng Bayantel dial mo lang po 181 hehe. d nga biro para klarado kung cnu ba tlga may prob, ang LU o ang bayantel??? kc surfing and sum dl with bayanteldsl d naman kami dc eh.. dont be one sided po alamin po tlga kung cnu ang may cra… for my own opinion sa LU po ata eh.. dunno rili kc d ako IT hehe.. paaus naman po kc bukas woe n naman nkkaiinis na laging dc.. para lang kami audience eh hehe.. d alam kung anu ba basag na ba? o def na kami… sana po maaus na 2 sa lalong madaling oras wak na panahon kc bka maaus sa next maintenance na eh.. go sob2


  53. sir wauks favor nmn po pa follow up ng ticket 4PSH7 sna sir wauks mabasa mo po to cOmmEnt KO TNX POW


  54. e1 YOUTUBE? bat sa youtube pa? me sarili namang website ang levelup ah. nkikihitchin a ride pa sa youtube…. hmmmp,,, sabagay, pati nga game client ng ragnarak wala din kayo live download ano… e1


  55. bakit pag nacocorner ang LU .. silent treatment?

    buong araw na tahimik sa boards at d2… ^^


  56. cguro kasi paulit ulit ung nirereport na problema… ok lang sana ung ganyang “silent treatment” pero dapat pagkatapos ayos na pagkatapos…

    @wauks
    any updates from LU IT team?? sob


  57. @wauks
    wauks bakit pla lagi na lang nag gravity error ako tuiwing siege… nung last siege every 10 mins minsan after log in ng char ko biglang nag gravity error agad

    thnx.


  58. hay down n naman ang baldur, grabe naman ang freya server lantaran mahiya naman kau mga dupers!!!!! and last ang connection po pakiaus na


  59. wala pa rin bang balita sa connection? wag naman sana mag bulag bulagan. ung mga nakikita baka pwede aksyonan.


  60. After the server down, kala ko ayus pro nadidisconnect but medyo matagal bago ma DC di tulad nung maintenance na every single minutes na DDC

    Pwede po ba ayusin na totally ung hindi na na DDC? Thnx


  61. Update nmn po dyan kung ano na pong ngyayari?


  62. OMG DC prin ng DC pif


  63. Wala na 2 hangang asa na lng tau kakahintay ng wala

    Hindi mo rin maasahan mga bot na Customer SUpport ang pangit nag pagkaka -COnfig Nila


  64. Sir Na Didisconnexted n nmn po Saturday seige and even nung thursday seige.

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