As a Marketing Manager for Level Up, you can’t avoid talking to gamers with various concerns. I often get e-mail or sometimes even SMS messages from players asking for my help in resolving their cases pending at Customer Support. There’s this one case that really stood out though – and it really caught my attention because of how sad and how unique the story was. I asked permission to publish his e-mail here in the blog and the gamer agreed. So guys, I share with you Ramir’s story about gaming, love, and hacking. Read his letter to me after the jump.
Sir Wauks,
Kuya, papatulong sana ako kasi na-hack po ako nung isang linggo. Ang malungkot po dun is hindi lang po items nawala sakin, pati na rin GF ko. Galit na galit kasi siya pag nag-raragna ako. Isang beses pumunta ako meeting para sa negosyo tapos yung GF ko hindi naniwala. Nag log-in pa siya gamit character na pinahiram ko paratingnan dahil siege time. Ayun, nakita niya nga character ko. Tumawag sakin bigla tapos pinagalitan ako, at sinabi niya mas mahal ko pa Ragnarok kesa sa kanya. At dahil dun, brineak niya ako. T_T
Ang malala dito kuya, hindi talaga ako yung naglalaro nun. Hinahack pala ako ng p*** kong pilot. Hayzzz. BUhay nga naman talaga noh? Nakaka bwiset!!!
Sir Wauks, baka pwede nyo ako tulungan sa Customer SUpport ninyo. Baka pwede nila ibalik gamit ko. Alam ko di na ako babalikan ni Mylene, pero sana ibalik na lang ng Level Up sakin character ko sa Midgard.
Eto po ang CS Ticket number: ***********
Maraming Salamat,
Ramir
Ramir, my advice to you is to balance your life man. Don’t fall into gaming 100%. I think you have your priorities messed up since you’ve given up already on Mylene and you’d rather put your energies on getting your character back. Dude – go after the girl. She matters more in the long run.


XXIX on December 10, 2008
What the F? Parang mas mahalaga pa para sa kanya yung virtual properties nya kesa sa GF nya…
Frostice on December 10, 2008
Exchanging something virtual for something real…
… How pathetic.
Carlo on December 10, 2008
Anu naman nagyari sa case nya sir wauks?? naresolve ba ung hack report nia? or wala na talaga?
Ress on December 10, 2008
di nga daw sya ung naglalaro nung time na un, kundi yung hacker na pilot nya. well bad parin, cguro nagpalusot na dati para makalaro ng ragna kaya di na naniwala gf nya. isipin mo nalang bagong lesson yan ng life. baka sign narin yan kaya ka nahack, para magising ka at bigyan mo naman ng time yung mga mas mahalaga, gaya ng gf mo… hehe.
Damned16 on December 10, 2008
Wow iniwan ung girl for data. I’m amazed at the mindset of youth these days.
.he.e on December 10, 2008
uhm… yea.. go after d girl.. xplain to her.
….
Executor on December 10, 2008
damn..is there a suicide hotline here in the phils? >,< seriously this guy is screwed.. he must be so depressed @_@ and to think he’s still hoping his hacked items could be retrieved..its his word against LUG’s say on handling ur accnts..there’s no way lug would entertain hack cases, db dati pa..sana lang he would come into his senses na bumalik at humingi ng tawad sa gf nya..goodluck to him
Alcarcalimo on December 10, 2008
Hmmm…maybe he’s asking if you can return his items, character, and gf at the same time? LOLZ!!!
Moral: NEVER EEEEEEEEEVVVVVVEEEEEEEERRRR give your username and password to anyone.
ray darwin tan on December 10, 2008
gf and ragnarok… both addictive…
Executor on December 10, 2008
eh oks na ung mey idea kna cnu naghack sau, ung iba nga alang kamalaymalay cnu.. eh d hanapin na ung pilot mo, pablatter mo, bugbogin mo, don mo ilabas ang galit dahil iniwan ka ng gf mo.. at mey chance kpa mkuha lit ung hacked items mo kpag coconfront mo ung pilot mo keysa humingi ng tulong sa lug, lug pa engan mo ng tulong sa hack cases.. yeah right >,<
Kaiser on December 10, 2008
Ang labo ha.. pinacheck nya sa GF nya ung char nya knowing that he has a pilot.. In the first place, paano magiging proof yung pagiging OL ng char nya kung may pilot sya? Anyway.. this one’s an odd way of losing a girlfriend.. Napaka-babaw ng dahilan.. and the guy’s giving up on her, but not on the hacked items! geesh..
XXIX on December 10, 2008
Baka pina-hack sya ng GF nya sa pilot nya para tumigil na. Tapos di pa nasiyahan yung GF kaya iniwan pa sya sabay sabi ng “Lintik lang ang walang ganti!” Ang malupet dyan pag nakita nya yung pilot nya at GF nya na sila na. Binenta PHP yung na-hack sa kanya para may pang-date sila. AW! Hahaha!
CrisisGale on December 10, 2008
pare.. advice lang. forget about your character in RO.. go after the girl.. real life > virtual life..
lupin on December 10, 2008
OT:
sir wauks
makukuha ko pa po ba ung load ko? pasabi nlng po agad pra ndi na ako umasa..salamat
_____________
Wauks
December 3rd, 2008 at 10:21 am
Lupin! You’ll get it this Friday.
____________
Wauks
November 26th, 2008 at 12:54 pm
@lupin: Expect it by Friday
I’m out of town right now. Sorry for the delay bro!
———————————
Hey man,
I’ll send you load tomorrow via email
2008/8/14 Adwin Anore (adwin_anore@yahoo.com)
hi sir wauks ^_^ hindi ko pa po nkukuha ung price kong starbuck coffee mug T_T baka pwede pong ingame item nlng po or khit level up load ^_^ sorry po kung makulit..last follow up ko npo to thanks
mjdbest on December 11, 2008
To balance both game and love life? hmm? d pede sakin yun. kaya ginagawa ko reniregaluhan ko ng computers ang GF ko para pareho kami naglalaro. 100% game, 100% love.
mr.hamburger on December 11, 2008
dnt blame the game. its the management fault. very slow management thats madmai nag quit sa pro..they just let it go cases like these. so what happened to the player? life goes on with his miserable life. such this games have great impact in every hardcore player and normal players of ragnarok. ever since the game started . inde na mawawala ang hacking. that the way it is…..
Caballero on December 11, 2008
naks nice advise wauks.. /no1
Ress on December 11, 2008
hehe mahirap pag di magets ng gf mo kung bakit di ka makahinto ng kakalaro, too bad lalo pag di mahilig sa games ung girl.
ung gf ko, sa ragna ko nakilala, sabay kami naadik, sabay din kami nagquit. ngayon magkasama na kami irl at di na nagraragna… PW naman heheh, pero isang char lang ginawa naminm salit-salit lang sa paglalaro para iwas adik mode.
kigh on December 11, 2008
“Baka pwede nila ibalik gamit ko. Alam ko di na ako babalikan ni Mylene, pero sana ibalik na lang ng Level Up sakin character ko sa Midgard.”
lolx sa last part
kigh on December 11, 2008
nag ma2kaawang ibalik yung gamit nya. dun sa GF nya hndi man lng nag try. /heh
paysu on December 11, 2008
sumuko lang sha sa girl kung baga gs2 nya lang makuha kung ano meron pa shang makukuha. wala na eh..
on topic. merong kumakalat na email from Gmtristaniii@gmail.com
gnaya nya ung subscrber na email. tapos may link sa file.
na dale ako nun sa ym ko pero buti na agapan agad. ingat kayo
+C|D+ on December 11, 2008
para sa kanya siguro maraming babae sa mundo /gg, ang virtual char nya nag iisa lang hahaha rofLOL
leana on December 11, 2008
Ako yung bf ko hiniwalayan ko dahil sa ragna. madami nman kasing ibang lalaki dyan ang ragna mawawala din in the long run at tsaka nlang ako magkakabf ulit ng nakakaintindi. my point mas mahala sa akin ang RO kay sa bf. kasi istorbo lang sila madalas lalo na pag career man sila.
dingusfungus on December 11, 2008
malala na nga yan brad. pati pag compose mo ng sentence malala eh.. kelangan basahin ko pa ng ilang ulet kahit tagalog na..
Parang malala nadulot ng RO sau pre.. KIDSss
lance on December 11, 2008
astig ka pare! hehehhe
asdfasdf on December 11, 2008
b-0bO mo toL…. pero scammer ata yan e
Reiciello on December 11, 2008
anu ba yun…. sumuko dun sa girl…. ahahaahahah!!!
raynee on December 12, 2008
yan ang sinasabi ko eh… masyadong link na sa virtual world ang mga youth ngaun… pero anong magagawa natin… mahirap naman bigyan ng advice… kasi minsan kung cno pa nag-advice cya pa ang masama… anyway, mali iyong sender ng letter eh. bat kasi mas priority nya ang RO… pede naman cya magpaalam ng matino sa GF nya na may pupuntahan cyang ganitong meeting or sana isinama nya ung GF nya sa meeting… baka naman kasi ibang meeting sa negosyo… nyehehehe…
Pero I have 3 words for him… “Serves Him Right.” para malaman nya ang kamalian nya…
bRO player on December 12, 2008
Give him a brand new recovered RO2 account. He’ll go after the girl.
wakoko on December 12, 2008
yung mga gamet mo hinabol mo pa pero sa gf mo nawalan ka na ng pag asa…….. wakokoks ampfufu naman anu ba yan???
?mae? on December 12, 2008
how sad pero kung un guy ay ganyan talagang d n cya babalikan
tsk tsk tsk….
anyways if ever mag-apologize k ng tama kuya im sure she’s give u another chance ^ ^
popohat on December 12, 2008
what happened to ragnaboards?!
Artemis on December 12, 2008
masyado kayong harsh sa e-mail sender.
Bakit ninyo sasabihan siya na go after the girl? For what? Malinaw nang di sila compatible at kulang ang feelings niya sa girl since mas importante sa kanya ang RO!
His relationship with that girl doesn’t have any future!
Kase kung love talaga niya yung girl, at love siya noong girl, RO won’t be a problem sa relationship nila.Both of them will learn to adjust and understand each other’s likes, dislikes and eccentricities.
I believe na kung ang naging girlfriend noong e-mail sender ay yung right girl para sa kanya, yung love talaga niya at love talagasniya, he can still play RO and enjoy an IRL romance.
nuff of my one cent opinion.
Xiphias on December 12, 2008
Might be a fraud hack
Quote:
“Sir Wauks, baka pwede nyo ako tulungan sa Customer SUpport ninyo. Baka pwede nila ibalik gamit ko. ”
and then Quote:
“Hinahack pala ako ng p*** kong pilot.”
Now what are the chance that you don’t know your pilot personally? Unless you are extremely stupid or extremely stupidly trusting you would never ever trust your account to someone you don’t trust especially to someone you don’t know personally.
My point?
-Kilala nya pilot nya. puntahan nya sa bahay nya kunin nya gamit nya dun.
As for the girl.. leave her be she would be much more happier without you..
As for the pilot.. you’re sick.. exchanging friendship for an online game..
nothronychus on December 13, 2008
i LOLed alot, mas concern pa xa sa gamit at character nya online, instead for trying to bring his gf back…. whoooo….rahhhh….
Memory of Ragnarok on December 13, 2008
@
Loving yours truly Helen err Wauks lol. (
He deserves it. That is karma for prioritizing materialistic and extracurricular activities than real life people that is important to him.
Chixmax! on December 13, 2008
oi! mag isip naman kau.. cguro kaya mas importante sakanya ung Ingame items nia.. kxe pangit kxe ung GF nia!! ikaw b? ipagpapalit mo b ung magandang Character at ingame items mo.sa pangit mong GF? edi ung Chac ko nalang.. maraming namang Chiks jan e.. ahi! Ahihihi! <–kireng tawa..
Dun sa Hacker-Pare! idol! grabe!.. Pinahihirapan ka sa pag papaylot jan sa chac nia ha!?.. Hayan! Nihack mo.. Hayup! galing..
Dun sa GF- Tama lang iyong naging desisiyon!.. biruin mo pinagpalit ka sa RO lang?.. gawain b ng mabuting BoyFriend yun? hai… txt mo ko.. 09159654965 sana lang mabasa nung GF nia 2.. ahi! ahihihi<—kireng tawa..
SoulcalibuR on December 13, 2008
1ST THING TO DO: WAG MO NA BALIKAN UNG GIRL NDI KA NUN MAHAL!!
2ND: TAMA KA IPABALIK MO MUNA UNG GAMIT MO TUTULUNGAN KA NI WAUKEEN OK? KUNG SAAN KA MASAYA EH DI DUN KA!! EH LOKO PLA YAN GF MO EH, PINIPIGILAN KA SA MGA KASIYAHAN MO!! KUNG MAHAL KA NYA TLGA TATANGGAPIN KA NYA KAHIT SUPER DUPER ADIK KAPA SA RAGNA!! AKO NGA SA DAMI NG MGA NAGING GF KO HALOS ALAM KO NA LAHAT NG URI NG UTAK NG MGA BABAE!!
~~~~~ on December 13, 2008
ah the joys of piloting. don’t let anyone you can’t beat to a pulp touch your passwords.
as for the girl, don’t judge him much because you have no idea on the status of their relationship. you don’t even know who the girl is. fact of the matter is you’re just going after the girl for the fucks. if he love ragnarok more than the girl it’s because he doesn’t get kicks from the girl. all the more reason to drop the girl.
anonymous on December 15, 2008
same goes for judging the guy…
girls and boys are equal… if you judge the girl then judge the boy too ya know…
and we, of all people, really doesn’t know their relationship status so might as well dont judge both…
sargey on December 23, 2008
don’t judge the book po!! both has its own side of the story..bago po ntin gwin yun eh tignan muna ntin srili ntin..bsta mssbi q lng eh have priorities in lyf kng mahirap ibalanse yung dalawa then decide dba yun lng yun complicated n nga lif eh..kng gus2 nya maglaro eh di mglaro d nmn msma yun dba? tpos kng luv nya gf nya then explain..”Lyfs complicated, make it simple” /gg yun lng po..