Comments on: Broadband DSL Rants and Raves

By: josephbrien

josephbrien — Thu, 11 Mar 2010 13:17:57 +0000

hello.

We have smartbro and globe lines. on those two, Globe broadband sucks. smartbro 384kbps “999″ is 5x faster than the globe 1mbps “999″

why is it like that? globe broadband sucks bigtime on speed

download speed on smartbro 384KBPS is 99k per sec while globe 1MBPS connection is making 22k per sec.

say no to globe

By: Allan

Allan — Sat, 06 Mar 2010 06:16:43 +0000

We are a company, and so a corporate PLDT DSL user. My concerns are two. First, their technical support is matagal dumating.
Last and the most serious issue is, when I try to upgrade to the current bracket that PLDT was providing. Example, our connection is BizDSL -SmallBiz Jr. with downstream speed of 768kpbs and upstream of 768kpbs, thats the CIR, this according to the service details in their billing statement. We pay for Php 10,080.00 monthly. But the actual speed will never exceed 300kpbs, I have only 10-20KBps as average with peak to 30KBps! (Note KB means Kilo Bytes, a single byte is 8 bits, so 30 x 8 = 240, that is, 240kbs at the maximum speed and rarely, very far away from the promised 768kbps!) This setup was done sometime in 2002. Now go forward 2009-2010. I called up the assigned manager on this account and often sending him a letter saying that I need to correct this discrepancy. The answer is nothing. So I called up 177 after many I’ve heard so many “call this #, call this #, call this #” from PLDT tech support. They said that the speed is normal, since I can never really reach the promised speed. Frustrated, I give up. What I wanted to know, why they put the CIR which means “Committed Information Rate” in which in reality they are not committed at all. So, I told them that I want to upgrade to the current offering, see here:
http://www.pldtdsl.com/smes.asp
That is, I want Enterprise package so that the company can save Php 2,000 per month. The reply was that I need to terminate the current subscription. But this is not acceptable, since we run our own mail server, and downtime is not an option. They said that if I want uptime I need to upgrade to Empire package. But that is 4000 more expensive! This is my rant.!

By: nelle

nelle — Fri, 05 Mar 2010 10:29:08 +0000

PLDT DSL application sucks! grrrr been waiting for 3 weeks and i recieve the same alibis… looking for a line when the house just beside ours is a subscriber already… and or they are out of cable wires for them not able to install… i payed 1200php for the installation and they will just answer me that and if i have to withdraw my application they will give me 7 days to return my money!what the f**k!

By: JaMeS

JaMeS — Wed, 03 Mar 2010 07:55:21 +0000

yung PLDT ko na bundle, bigla na lang ayaw mag connect.. tinawagan ko 171, same day may pumunta naman.. ang after doing diagnostics, PC ko daw may sira.. nireformat ko na at lahat ayaw pa din! tapos after 3 days na di nagamit.. nag try lang ako baka sakaling gumana.. AYUN! gumana bigla! e nung bagong reformat ayaw gumana.. ngaun na wala akong ginawa gumana! so sa kanila ang may sira hindi PC ko.. badtrip!

By: Alvin

Alvin — Thu, 25 Feb 2010 09:39:29 +0000

Wag ka na mag pldt. Grabe!!! In an hour siguro disconnected ng 20 times. Yang dc niyan would span from 5 seconds to 5 minutes. Sa iba ka na lang. Di pa ko nag try sa iba, nagbabasa pa ko sa mga forum kung ano ang maayos.

By: Louie

Louie — Tue, 23 Feb 2010 13:45:28 +0000

I am currently connected to Smart Broadband Plug it and as of now, im contented with my connection though sometimes, my connection goes on and off but normally, i do get a stable connection and so far, that fastest connection that I got was 250kbps on a torrent that I was downloading.. so far so good.. haven’t tried applying for PLDT as most of my friends demote PLDT for the unsatisfactory connection that theyve got..

By: ginuzence

ginuzence — Tue, 23 Feb 2010 12:13:47 +0000

taga bulacan ako dati. i use globe wimax plan 995 1mbps

sabi nga ni rain eh napakataas ng latency!
ang hirap lalo na sa YM and online games. disconnected lagi.

raw speed ok naman. nothing more nothing less.

madalas pag hapon around 12 noon to 8pm ay napuputol ang connection. so wait ako ng mga 3 mins then meron nanaman. tpos mga 5 mins wala nanaman. in short , napaka unstable!

buti sana kung puro download lang ginagawa ko. taena naman.
actually the main porpose na nagpakabit mama ko ng NET ay para makausap nya mga kamaganak nya abroad. putya YM lang nadidisconnect pa pag nag co-call… web cam namin naningas. parang picture frame. taena nag webcam pa kame.

now d2 na kami sa Baesa QC. gus2 ko kc data lang para tipid. so bayan na lang ako. PLDT d2 stable din. kya lang required ung phone. sayang naman kung di naman ginagamit.

balita ko may nagyayaring upgrade sa systems ng BAYANtel. hope na madagdagan pa ung speed nila na 738mbps on plan 899.

By: jab

jab — Mon, 22 Feb 2010 05:56:51 +0000

PLDT: Philippine’s Longest Disconnection Time

By: rain

rain — Mon, 22 Feb 2010 04:01:33 +0000

i’m currently subscribed to Globe Broadband that uses WiMAX. my only complaint with my ISP is that they have a high latency (cguro mga 170 ms on average) na nakakadelay ng connection ko. pero in raw speed naman, i always get their promising speed which is 1Mbps ( i had a 995 plan).

So thats my only problem -the latency. i decide to acquire a PLDT mydsl plan 999 for my connection. but based on your feedbacks , parang nadisapoint ako. the question is tuloy ko pa ba mga bros?

BTW, i lived in camarin caloocan.

By: rhens

rhens — Sun, 21 Feb 2010 04:57:59 +0000

ako naman d2 sa cavite putang inang PLDT yan sa una lang mabilis pagkatapos ng ilag buwan manga 3 months nagumpisana ang kalbaryo ko d ko manlang mabuksan ang facebook lageng connection time out DC