I’ve had 3 different DSL Service Providers in the past 4 years. I want to take this opportunity to give an objective and unbiased review on the experiences I’ve had with all 3. Hopefully this will help you guys when you make your decision to get your own broadband, be it for gaming, e-mail, downloading, or surfing. For this article, I’ll write about my experiences with Bayantel DSL, SMART Bro, and PLDT MyDSL. Check them all out after the break.
SMART Bro: This was my first internet connection outside of dial-up. I had this hooked up when I was still living in Visayas Avenue, Quezon City. In all honesty, I had little problems when the DSL was running. Download speeds were pretty stable and I only experienced lag when I was playing Fly for Fun. It actually ran pretty well with RF Online. For 900+ bucks monthly, the connection was pretty okay back then. My only problem with SMART Bro was when the connection would go down. The customer service reps would say that it would take around 1-2 days for their technical team to drop by to fix it. However, there were several instances when it took the technicians more than 1 week before they come over to fix the antenna. Because of the intermittent connection, I decided to cancel my subscription to SMART Bro after 1 year (contract).
SMART Bro Plug-it: I then moved on to SMART Bro Plug-it. I needed mobile internet because I’m always on the move and it helps a lot with my consultancy work. I bought the USB Modem for P3,800 I think. It kinda makes me sad when I see that the prices have dropped all the way down to P1,800. Anyway, regarding the connection, it really depends on location. There were instances that the speed was really fast to the point that I could actually play World of Warcraft without any hassle. But there were instances that I couldn’t even get a signal at all. From experience, it’s kinda fast in Makati and Tomas Morato, but very erratic in the Katipunan area. By the way, forget about downloading… it takes forever. I still have this with me since it allows me to go online wherever. It’s pretty much for emergency use like: waiting for the girlfriend while she’s shopping, need to send an urgent e-mail, bored to death and I want to Facebook while on the road, etc.
Bayantel DSL: I got Bayantel while I was living somewhere along Katipunan. First, let me just say that they provide the most hassle free service. I called their hot line on Monday, and their agent went by to get my requirements Tuesday. Internet was installed Wednesday. That’s insanely fast! Plus, I didn’t have to go to their service centers at all. I got the 2.5MBPS package which costs around P2699. Initially I had problems with the connection since the Speed Test just registered around 1.1 – 1.2MBPS. However, after making 1 call, they fixed it and I got 2MBPS – 2.4MBPS constantly. If ever I would have problems with the connection, it would get fixed within a day. If they say that the technician would drop by soon, they really mean it. There was one instance that my connection was on and off. I called in the morning, and the guy actually arrived in the afternoon to fix it. Amazing. My only concern with Bayantel is that around 11PM-12AM, the connection is really on and off. Dunno why. Rest of the day though it’s pretty much stable.
PLDT MyDSL: I just moved to Greenhills a few weeks ago and I initially wanted to just get Bayantel because of the convenience. Unfortunately they weren’t servicing the area yet. I had to decide between PLDT MyDSL and Globe Broadband. Since I work for the PLDT Group, I thought of just going for PLDT. Okay, I don’t know if I’ll get into trouble for writing this but… man. I applied for a connection more than 3 weeks ago and I still haven’t gotten any feedback on when they will install! I’ve been calling the contractor that signed me up and she’s no help at all. In fact, she told me to be the one to follow up by calling 171. I have no idea when I’ll get a call telling me that the technician will drop by. That’s the main reason why I haven’t been able to blog regularly because I don’t have connection at home. I’m seriously thinking of going for Globe Broadband if I still don’t get any feedback by tomorrow.
So that sums up my entire DSL experience. If you guys want to share yours, please go ahead and leave a comment. We can use this thread as some sort of a feedback mechanism so we’re all informed before we subscribe. Cheers everyone!
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bhey on July 16, 2009
yes it is very confusing. it seems na ung mga quality na gusto mo e wala sa isang connection lang. I’m using smartbro wireless prepaid sa dorm and PLDT nman sa bhay. I dunno but wala nman ako problem sa knila so far. actually, may times na mas gusto ko pa gmitin ung prepaid ko kesa sa dsl.
japran on July 17, 2009
Thanks for the review.
Don’t get sunbroadband. It’s the worst, waste of money, ever spent/invested on an internet service. Listen to Jojo Torres.
jeiann on July 17, 2009
pag kasi dsl maraming maintenance ekek, mraming nagiging prob. pag wireless signal lang problema mo. pag prepaid, pag walang gmit wlang bawas. mas tipid tlga.
kaysy on July 17, 2009
i agree with jojo and japran. I thought mabilis ang sun kc nga ala pa msayado kaagaw sa bandwidth. pero damn, waste of money lang tlga xa. I switched to smart bro prepaid at so far, eto ung pinaka matinong ngamit ko.
kaysy on July 17, 2009
you can check this site for the review of the smartbro prepaid.. http://blog.knightlust.com/?p=143&cpage=1#comment-5659 a lot of insights there i found useful.
ron on July 18, 2009
Three Weeks na kaming walang internet.Globe BroadBand service sucks big time.Imagine, wala man lang magfollow up or mag offer ng temporary solution.I feel like”sorry ka na lang,refund na lang this month” grabe,no choice.1 day na walang connection na pakahirap na pag may online work ka eh.3 weeks pa.antagal pa sumagot ng csr nila,minsan diretso busy na.at masakit, tinatanung ko sila ano sira na inaabut ng 3 weeks para ayusin,e walang mabigay.sabi ng csr nila,within 24-48 hours daw maayos..that was 3 weeks ago,mga sinungaling.eto pa ang pinaka, ngayon pa sila nagrelease ng globe broadband commercial na napaka yabang ng dating,”this is your future” ang statement…wow,kung ganito future ko with Globe,natatakot ako for my online business.kakahiya kayo.currently applying for bayandsl,so far friendly at mabilis ang csr, at sila pupunta sayo next day for the application.ayos ba?
Internet Stable Next Week - Regular Posting Schedule | Waukster Online on July 18, 2009
[...] let me apologize for not being able to post regularly. Especially on anime and manga reviews. My internet connection at home is pretty much non-existent but that’s supposed to be fixed come Monday. I’m really excited to go online regularly [...]
Dark Secret on July 19, 2009
bayantel great service but internet is a little messed up
Pldt great internet service is messed up
dsxviii on July 20, 2009
PLDT really sucks. I’ve been a subscriber of PLDT small biz lite for a year and a half for my small business. There was a time when I lost my connection for 3 days and I started reporting to PLDT careless support for immediate action, but their careless support keeps on telling me to check the router, check the modem, blah blah blah, but still no connection. Then, they told me that a technician will be dropping by after a day or two to check the lines. Finally! after a bloody 4 days wasted just calling their tech supportless. When the technician finally came after 4 days prior to my last call, he started checking my computer to diagnose the problem. I’ve told him countless times, to check the lines because I’ve already made all the troubleshooting of network problems the whole 6 days that I don’t have a single spark of hope for having a connection again. I don’t know if he was deaf or something, but after 30 minutes wasted on sitting there looking at my monitor just doing what I’ve already done, he came out to check the lines outside. And then he came back in just to tell me that the wire for my dsl was actually cut from the main line. So there was the problem, after just sitting there trying to solve the network problem for 30 minutes. Then he made the written report, so that their contractor would know what to do. What the hell! I thought that he was the one who’s going to repair my line. After asking a few neighbors, I was informed that a stupid cable company guy actually cut the lines because he thought that it was an illegal cable TV connection… hello?? the wire size of cable TV is different from phone cables. PLDT’s contractor came just the day after to fix my line, and i was back in business. Then I called 171 to report that my line was fixed and they told me to call their billing section for the payment adjustment. My bill for the month was actually adjusted to Php 1,700, because of the inconvenience that I encountered. But after that, when my next bill came, I don’t know what the hell happened, it sky-rocketed to 7K+ and had a balance for 1 month. My plan was small biz lite, and i was supposed to be paying Php 5,800/month. What the hell are they trying to pull? Yeah, they adjusted it for a month because of the damages, but after that, they adjusted it again and added a few extras on the bill. It’s like I’m going to pay 3x for my inconvenience. I called the billing section and they explained what the hell happened, they f***ing overlooked the report and adjustment, so they billed me like 3 months of inconvenient usage. I refused to pay the balance, and paid only the recent bill. And then after that, came the time that I missed a billing statement, because I haven’t received any. My dsl was disconnected due to an outstanding balance of 2 months. So I settled my 1 month balance just to have a connection again. And then March 2009 came, I was sabotaged by my neighbor from the apartment unit I was renting. They didn’t give me my billing statement until May 2009. I frequently asked them about my billing statement but they always answer that they don’t have it. When I haven’t received any billing statement, I expected that my dsl connection would be disconnected on the month of April. So I decided to move from that apartment to my home, so that I won’t be paying any rent to lessen the expenses. I requested the landlady to send me my billing statement if ever that they come across it. Guess what, they handed me the bill after I told her that. It was 3 sealed envelopes from PLDT. Now here’s the problem with PLDT, my DSL connection is supposed to be out of service by the time of April, because of the past 1 month balance + the bill for March. It’s 3 months of unpaid bill. I’ve studied my billing statements and never saw a watermark of notice of disconnection. The billing statements keeps on coming until last month and received a new billing statement with the notice of disconnection. I tried to call my landline on that apartment, and it still rings! It was supposed to be out service by April 16. Now I have no choice but to settle the balance of that 6 months of unused DSL connection.
keisha on July 20, 2009
i’d say switch to smartbro for prepaid. so damn better than globe tattoo.
PLDT MyDSL Nightmares | Waukster Online on July 21, 2009
[...] most of you know, it took PLDT MyDSL more than 2 months (from my application) to actually visit my unit last Saturday. I was really excited when I finally [...]
cass on July 24, 2009
guys have you heard smart bro has increased their bandwith. go see! salamt nman tlga
http://www.kokeytechnology.com/internet-news/smartbro-upgrade-smart-bro-to-upgrade-bandwidth/
untattooed on July 25, 2009
Techsupport for globe is useless and unprofessional. Frontline agents where you call to report internet connection issues are best script readers.
I applied for wired globed broadband last July 1. It was installed last July 13. During installation I noticed the tech guy can’t setup my laptop to connect to the internet so he called his supervisor to lend him the laptop to test the connection. I can’t believe he advised me to reformat my laptop, OMG, that was the worst advise i got from a “tech guy”. Well, luckily I managed to setup my laptop later. Of course they established the connection using their laptop but it was only when they went out when I noticed the splices of wires without any protective insulation. That was haphazardly done just to extend the length of the wire.
Now, this is the most frustrating part. The following day, I lost internet connection, that was July 14 and I reported it to globe hotline in the evening the same day. I thought I was lucky to have the techguy the following day July 15 who went to my house to check the connection and he arrived just before 12noon. He tried to tinker using my laptop and even tried several accounts to reconnect with internet but to no avail. He said he needed to reset their box from the source coz at my end DSL and LAN connection have no problem so that’s the only thing to do for it to work and it won’t take him long so he promised to be back very shortly. He went out around 12.30pm so I waited. I thought he’ll come late for he also needed to take his lunch. To my dismay it was already 5pm but he didn’t show up not even a call from him. Probably he was already kidnapped by irate globe broadband customers. And would you believe until now no call from the tech guys, the agents keep saying “ongoing restoration”. Techguys are just sleeping or they need to be bribed? That makes them useless and unprofessional.
I made several calls to follow-up (as of this writing got no response from the techguys). Another most frustrating and irritating part but I tried to be sober when I talk to them. So, as I’ve said their globe call center agents are best script readers and “most polite by word only”. They’ll gonna read the intro, get info from you then read the script that says like “…
1. upon checking naverify ko po na ….
nereport nyo nga po na may problem sa connection nyo.
2. right now, as i’ve check na rin po… ongoing na po
nafind out na nila na may problema at inaayos pa nila
3. so i will advise po sir na wait po kayo sa tawag nila
4. i will coordinate na po sir itong problema sa kanila
5. so verify ko na din po contact number nyo, it’s 09 blah blah
6. kapag naayos po ng technician saka lang po kayo pupuntahan
7. sa ngayon po sir d ko pa masabi kung kelan kayo mapupuntahan ecoordinate ko po sa kanila kasi
nafind out po nila na may problema nga at inaayos na nila. right now naecoordinate ko na po sa support group
8. is there anything else pa po?
That’s it. Just to let you know until now, I haven’t got response from the allegedly “support group” that the agents are talking about everytime I call.
And too bad, I’m locked-in with the account for 12 months.
So everyone, is there other internet provider that we can trust and can satisfy us in return for our hard-earned money?
The Most Frustrating DSL Connection Ever | New Media Philippines on July 26, 2009
[...] Broadband DSL Rants and Raves – A post summarizing my experiences with various broadband providers. I talked about what I went through with SMART Bro, Plug-it, Bayantel, and PLDT MyDSL. [...]
How SEO Can Kill: PLDT MyDSL Customer Experiences | New Media Philippines on July 27, 2009
[...] be it personal or corporate. As most of you know, I’ve been having a lot of trouble with my PLDT MyDSL connection here at home. It took them 3 months to install and they still made a lot of mistakes [...]
Dinah on July 28, 2009
Wow! It’s a good thing i dropped by this site! It’s really helpful! Im actually planning to get a dsl connection! More power to you guys!
edith on July 31, 2009
Wheewww..scarry naman ang mga naka post na comment about ISP..were planning to open i-cafe nxt yr.might early feb..actually d2 kc ako presenlty residing sa japan & married for 20yrs..at wlang alam sa phils.net connection kaya i tried to search & read posted msg..most of you pala ay bad expeirenced..Now i feel a big doubts kung paano at ano ang best ISP in town..???Behind caloocan city hall ang house ng family ko dun..dagat-dagatan..but still no idea saan makakuha ng commercials place to start i-cafe buss..cguro same place around dn..
Cno bang me alam about ISP na best gamitin around caloocan city hall???or let say part of near monumento..???as mucha s possible un hindi laging big probs ng net connection..at dirin over slow ang speed spcly downloading or games..Un lang ang chance para kumita at to bring back my puhunan din dba nga..
please let me know naman..give or extend me some idea about..heres my direct mail add…But we probably apply net connection before end of this yr na..kc dba minsan matagal dw ang connection/processing..1month lang kc ako dun..kaya i need to provide things as earlier as i can w/my sis who’ll assist everything nga…
naka searched na rin ako sa mga buss.plans nila like PLDT myDSL BIZ..cguro un 4,000 mthly using 10PC ang kukunin ko or might 8,000 for 15PC dw..unbalance naman un subject plan nila..double ang taas ng ibabayad but for 15PC lng..dapat 20PC na yun dba??Ano bang mas better..apply ako ng 2lines which is 4,000 x 2= 8,000 monthly but can be used for 20PC na dba??kc im not sure yet if 12PC muna pansamantala…later on magdagdag pa ako ng another 3PC..
babagal dw pag over sa capacity ng pinakabit na line..kaya dapat talaga cguro magdagdag to avoid slow & line dsconnection..Dunsa may i-cafe buss.pls tel me naman anong kalagayn i mean status ng buss nyo…wla bang hussle???im worried kc baka mag-alisan yung mga customer paglaging me aberya ang line..kaya nagsearch muna ako talaga…pls kindly extend naman ng story nyo and thanks po..
ps..skycable broadbrand ng ZPDee maganda ata but dpa sakop ang caloocan sa area nila eh…nag inquire ako but still no response pa since 3days ago na..d2 kc mostly cable/broadband…at 50~100mbps..
kaya high speed at kayang magdownload ng heavy files..sabay2 dn ang naka open na site no probs talaga..Pinas ang layo ng distance comparing sa other countries…whaaaaa~
edith on July 31, 2009
ay bakt d lumabas un mail add ko???
edith718_1964@hotmail.com
kris on August 8, 2009
so far i have used 2 internet service providers, namely GLOBE and PLDT… to make this short… globe has very poor service… and the internet connection is about 6/10… because of their intermittent connection…
pldt dsl is very unsatisfying… very disappointing service with very disappoingting connection…
smart bro… im planning to try one… then im going to post my review…
jenny on August 8, 2009
*** MYDESTINY REVIEW ***
mydestiny – I’m in Pasay area and it sucks! So much down time and so slow even at 2 am in the morning?!?!
– Unprofessional technicians. Whenever they come to my house to fix something, they always ask for “ma’am pang merienda naman po” and they only accept cash!!! Grabe dba?!
– Agent’s know only to say “Pa-hard restart nlng po” even I told them I done that several times already
smartbro – My cousin in Calamba Laguna uses this one and I’ve tried it many times and so far not as headache as mydestiny. The only complain I have with them is everytime a new computer is plugged in it needs to go to the activation page. And that activation page is most of the time giving error thus we can’t switch the computer.
nhorie on August 8, 2009
ay! bakit ganun mga internet connection nyo? sa amin nung June 2009 lng kmi nagpa-install ng Globe broadband…So far maganda naman ang connection namin…nawawala lng minsan if malakas ang ulan or may bagyo…but after a while bumabalik din naman ang connection…Hindi kaya it depends kung saan ang place? kasi kami dito lng sa Mandaluyong City… May malapit na PLDT office dito sa min…MyDSL sana ipakabit namin internet…kaya lng may nagsabi sa min na superbagal daw ang ang connection nun..kaya we decided na Globe broadband na ang gamitin…Wala naman kami nagiging problema so far…
bert on August 8, 2009
untattoed, we have exactly the same problem w/ globe. mine worked for only about 2 weeks then stopped july 7 and up to now no word yet from them. they will say ‘for immediate action’, pero hanggang salita lang. worse we were billed initially for 2 mos. now i’m also locked to a 12 mos. contract. grabe! dapat may isang edition ng ‘XXX’ sa channel 2 o kaya IMBESTIGADOR sa 7 para d2 sa mga problema natin.
bert on August 8, 2009
@nhorie,
ur ryt it depends on d location, but Globe must warn subscribers if location has a bad connection. Thing is, my connection worked perfectly for about 2 weeks, very fast 1mb for 6 users. then it just died kasama yung service and everything with it. i work in IT and the technicians were not actually sure about what they were doing.
ian on August 22, 2009
Tama si bert nasa location nga yan kaya nagkakaron ng congestion sa internet traffic.pag masyado na marami subscriber sa isang area apektado na pati bandwidth not to mention ung website na pupuntahan mo,kung marami visitor babagal talaga, kaya dapat may limit ang mga ISP kung ilan subscriber lang ang kaya nila serbisyohan,kapag na reach na ang limit ibigay na nila sa ibang ISP,sabagay wala na nga palang bussiness na service oriented puro profit na lng.
Albert Lopez on September 3, 2009
During the 1st week of June to 1st week of July our internet connection has been horrible 12hrs. connected 12hrs. disconnected. I’ve been calling your technical support everyday!!! What they told me is that globe has an outage in our area. I bear with globe for almost 1 1/2 month then here comes my July-August bill. I was late in paying the 995Php for 2days, then i lost my connection, reason globe temporarily disconnected my internet connection due to late payment!!! MAHIYA NAMAN KAYO
Mickey J. on September 8, 2009
Wish I had read these comments earlier. Have had numerous probs. with Mis Or Tel landline so decided to change to PLDT as they where installing in our area in CDO city. Agent & sales mgr. talk me into getting land line & DSL even though Smart had been serving me fine (couple small probs.) over 3 yrs. What a mistake on my part. LL still not active and DSL probs. since day one. Oh my, how we live & learn, not.
aemver on September 9, 2009
Grabe!!! as in super hina ng internet connection ng Globe broadband… kakahiya kapag nagmumura costumer mo kasi, bakit nawawala ang internet connection.. tapos sabi ko naman di ko naman kasalanan kung mawala internet connection di ko nman dinadala yung satelite or yung system nila……
Tumatawag naman kami sa “CSR” nila then sasabihin lng check your modem or reset it and then the internet connection is okay and in a minute it would just blOw out!!! grabeh!! wla na naman connection…. kakainis kaya… lalo na kapag may ginagawa ka then cannot be displayed na lng yung page… (??) Yung costumer dito sa cafe nakakaawa at mas lalo kami .. kasi kami kina iinisan… di nawalan na kami ng costumer sa cafe dahil lng sa kapalpakan ng Globe.
john on September 17, 2009
dont use globe.. napaka bagal.. nakakasar! 1mbps tapos super bagl.. hay.. feeling ko nakadial up ako.. mahal mhal pa……. hate it.. hate it!
Maharo† on September 23, 2009
Nag Apply po ako sa PLDT for about a month ago. Based sa forum d2, kelangan ko pa mag antay ng 1 month pa para maayus application ko. Ayus!!!
Zulu on October 6, 2009
Parusa and BayanTel and BayanDSL cguro talgang it depends s Location. KC s friend ko s Pasay PLDT MyDSL user sya magnda ang service nila khit d2 Valenzuela. Nagtyaga lng ako s Bayantel dhil mas Mura ng konti s PLDT but kung alam ko lng n sayang lang ang pagttipid ko gmsta n lng sana ako s PLDT which n ok n ok ang service d2 s area nmin. Ang 1mbps mo khit n mag test k ng speedtest using a different server or test w a server from other counries ganda ng result ang BayanDSL khit server nila d mo mkuha ang right speed mo. Lging below 670kbps e 760kbps ako.
(partida my Speed On Demand p cla, at ang test ko gnawa ko after 12 midnight pr offpeak at malamn kung 22o ong SOD nla n aabot k ng 1mbps e kso nyaw 690kbps n ang mbilis n naabot). How do i know n wlang problema s PC ko i tried my friends Laptop d2 s akin ayus ganun din 670kbps but before that i already tried to test it s knila 5 cnsctve test the result is 1.04mbps the slowest 1.15 ang fastest result e 1mbps lng ang subscrptn nya. and also i brought my pc to his place (across the street lng nmn e) i got same result 1.04mbps the lowest and 1.20mbps ang fastest. Parang impossible no pero 22o.
PinkySwear on October 12, 2009
WARNING: GLOBE SUCKS!!! So don’t even think of subscribing! I thought I was doing good with Globe Broadband until I got hooked with Facebook applications.. grabe almost all apps won’t freakin load! Kala ko congested lang ang facebook pero when I got myself a Smart Plug-it.. I am able to play facebook apps with no hassle! So I called Globe customer service to report this issue. Wow.. like everyone has mentioned here.. isisisi pa nila sa computer mo ang problema! Kesyo need ko daw ng bagong flash player.. duh! I told them if it’s able to load using a Smart Plug-it then obviously my flashplayer is up to date and definitely not the problem here. Ang sagot sakin is: HINDI KO NA PO ALAM BASTA YUNG SOFTWARE NYO NA ANG MAY PROBLEMA. I was super irritated by him that I ask him to just quit his job since hindi naman nya alam pinagsasabi nya. Anyway.. MORAL OF THE STORY IS: NEVER EVER SIGN UP FOR GLOBE BROADBAND! Good thing I’m done with my contract and I’m now on a hunt for a better service provider. SMART PLUG-IT ROCKS kaya nga lang prepaid ako so medyo katamad paload minsan. However, connection and service wise.. ayos!!! Definitely recommended ko SMART BRO PLUG IT!
Ronin on October 14, 2009
I agree with PinkySwear, Globe Broadband really Sucks!!! Customer service Reps doesn’t really know what they are saying. They are just reading what ever script they have on their screen. After the typhoon Ondoy, my dsl connection is gone. Everyday since then i’ve been calling the Customer Service. Palagi nila sinasabi na my on-going system restoration ek ekm at yung mga service technician nila ay nasa site daw to fix the problem. Everyday nagtatravel ako wala naman ako nakikita na gumagawa from Globe. Buti pa mga taga Pldt, Bayantel service technicians meron ako nakikita na may ginagawa. Too bad 4 months pa lang ako sa subscription. Plano ko na lang sana ipa early termination. almost 3 weeks na kasi wala pa rin connections.
JANMAYKZ on October 15, 2009
if i were u guyz if u have a problem in globe or any other network cut the crap and file a termination and theres nothing u can do even if u yell at csr’s or tsr’s hahahaha im also a subcriber of broadband as simple as that kung me reklamo kau sa barangay mg reklamo as simple as that HAHAHAHAHA!!!! DAMI NYONG REKLAMO GUYZ HAHAHA WAG NLNG KAU MAG REKLAMO, AND SMILE NLNG!!!
balong on October 24, 2009
helo guys.. thanks sa review.. plano ko magpakabit ng bayandsl para pang download2 lang sana.. hmmm.. after reading your comments , nagkaroon na ako ng doubt if magpapakabit pa ako ng dsl.. ask ko nalang mga sir/maam kung may trial period ba ang bayanDSL para ma test ko lang muna kung okay ba service nila bago ako mag sign up sa 12 months contract nila..
ombak on November 3, 2009
i agree PLDT mydsl sucks. its always got disconnect anytime of a day. i experienced disconnected for 1 week even im always updated of their bills. now im using my nokia n80 as modem just to connect to the net because im disconnected since last 4 days wtf. pldt sucks.
calling 171/172/173 is useless bcos i always ask a technician to go in my house but untril now i even once no technician from pldt arrive to solve a problem….
nice on November 4, 2009
yes the globe broadband really sucks!2 months pa lang connection ko laging on and off! yung wireless nila na 512 kbps! whaaa! 80 kbps lang! then ang pinaka mababa 10 kbps! di ba nakaka asar! yung pinananonood ko na anime na 22 min. 12 hours na di ko pa maponood ng buo! laging pause. tapos 1 year pa contract nila, aw pano na yun mag titiis pa ko ng 10 months?
pakdat on November 7, 2009
I applied with PLDT a week ago, grabeh ang sungit nung nag entertain sa kin, kulang nalang sabihin sa kin na mukha akong katulong kaya wala akong karapatang magpakabit ng DSL….Low profile kasi ang LOLA nyo, hinanapan pa ako ng Bank Account in at kung ano2x pa, to think na subscriber kami ng PLDT since nauso ang telepono sa mundo….kakaloka!
Wag na kayong magtaka if their customer service SUCKS big time!
anna on November 17, 2009
hai naku, wag k na magbalak sa globe broadband, damn..it’s so mabagal…laging may topak connection nila, plaging nag a-unplug tapos pag nireport mu sa knila ung problm, dumadating dn nmn agad ung technician but bro..ang daming eklabu pang gngawa, ppalitan nga modem mu, pro ganun p rin ung resulta ang bagal bagal…nagtataka nga ung neighbor nmin who owns an internet shop, bat dw aq nagiintrnet sa knila e may net nmn kmi sa bahay…wah!!!!!!!!!!it sucks……..
mickster on November 18, 2009
wow, good thing i stumbled on this site. cool. kse im actually planning on getting a connection at our place, was thinking of globe sana, but as i was reading your posts mukang, mag ssmart bro na lang ako or bayantel. hmm. well, i basically wanna know if some of you guys are near sa marikina area, dto kse ako, just wanna know if ok ba signal ng smart bro or bayantel dto. and kung ano suggest nio sa location ko, alam ko kse ung mga csr na yan eh biased xempre ssbhn nla mblis connection nila, pero i wanna hear it sa users mismo.ü salamat guys hope to hear from u soon. im currently using my mobile phone to browse eh, mjo costlt cia kya i wanna get dsl or broadband at home na.
Jed U. on November 25, 2009
I dont know what’s wrong with globe dsl.. subscriber nila ako for almost 2 yrs. at wala naman ako naging prob sa kanila dati.. almost 2 weeks na ako walang connection ngayon at walang landline pagtumwag ka sa cust. service nila puro system restoration sinasabi.. nakakainis lang.. pag wala pa din bukas bibili ako ng smart bro.. so far maganda naman ang mga feedbacks na nabasa ko sa inyo.. mukhang hindi ako magsisi esp. nandito ako sa makati area.. kaso kawawa naman yung mga kasama ko sa bahay tiis muna sila walng net.. hehe..gusto ko magapply ng pldt kaso matagal talaga ang processing nila.. kaya antay ko na lang maayos ang globe dsl ko.. ^_^
BuRnFaInt on December 3, 2009
ang Maganda lng kase sa SUN sobrang Mura eh… kaya yung 60php na 3hrs ng globe at smart s sun 24 hours na.. kht pareho ung tatlo na paputol putol at madalas wala pang signal… BTW kakabile ko palang nito… every tuwing daytime wala talagang signal pero pagdating 1AM… Humahataw nmn kahet papano… Ano ba tlga mas matinong broadband?
Superfrustated on December 3, 2009
pagsamasamahin nyo na lang kwento nyo, ganun din naranasan ko sa Globe. OMG, may matino pa b broadband sa Pilipinas? They should all cope up with the new technology now… Hanggang ngayon walang kwenta Globe broadband ko. 1 Mbps daw pero downstream ko 19 Kbps lang… wow… madaya. kanta nga lang dinadownload ko, di pa matapos-tapos. pag my kausap ako, para akong tanga salita ng salita e wala na pala kausap ko kc interrupted na connection. They should not proclaim themselves as the fastest broadband in town. Fastest to get my money cguro pwede pa. Im so frustrated!
PLDT DSL SUCKS on December 15, 2009
PLDT DSL is a fraud.
In October, Internet was out for THREE WEEKS! I called almost everyday, pleading for them to fix it. AND they had the audacity to charge me for the three weeks that I didn’t have internet for. When I called to ask for a rebate, they said that it was subject for approval and that it MAY reflect in the next bill. It did not reflect. I called again and they said again that it may reflect in the next bill. Now its December, I’ve had intermittent internet for the past two weeks. When I say intermittent, I mean 4 days off, one afternoon on. I called to report it, every single day to no avail. They keep saying that they’ll send someone or that they’ll call back, but they never do. I asked if they would give me a rebate and they said that the bill would have to come out first before I could report that they charged me for days that I didn’t have internet. If you have the option not to get PLDT, just don’t do it. Its not worth the hassle. PLDT DSL is a fraud. They charge you for services that they do not provide.
akosigogo on December 17, 2009
globe broadband really sucks! any other ISP you can recommend??? makati area
lia on December 25, 2009
i’m from the cavite area. and it’s true what you say about PLDT DSL. they did take quite some time for the installation to go through. i think it was 3 weeks for me. but after that, i didn’t really have a problem on slow connections. pldt dsl is pretty fast. download time is great for songs and movie torrents but i guess it really depends on how many peers you’re downloading from.
ArtP on December 30, 2009
PLDT is the Bill Gates of PI. so they dont give a **** about how you feel about customer service, you’re just drop in the bucket
Globe is the ifone and ?, who cares I still have most the businesses elite connections
Smart, PLDT is my big BRO
Bayantel, Hmm?!!! semi OK
Sun broadband in the right locations, is ok
kratoz101 on January 3, 2010
hi guys, ask ko lang if ano masusuggest nyo sa situation ko. im planning to subscribe to any ISP. di ko lang alam kung ano ok sa akin. kasi im working in a graveyard shift and im living in an apartment in cainta rizal.if i subscribe to any ISP contract, lugi ako kasi magagamit ko lang yun cguro 2 hrs a day kasi maghapon ako tulog. kung mga Globe tattoo naman or smart bro, mahina ang signal samin kc nasa 3 storey apartment ako.wala yata signal dun.pls help me decide naman.thnk u
Exkrima on January 4, 2010
Wow! dami nyo reklamo dito ah! Since, nkita ko at nabasa ko lahat, lahat anu massuggest nyo na ISP, Makati Guadalupe Nuevo ang location ko, so anung ISP ang recommend nyo e ang alam ko lng is PLDT, Globe, Smartbro at My destiny cable, e lahat to siniraan nyo na. anu recommend nyo, since yung skybroadband is not yet available in our area. ^^
Andrew on January 12, 2010
alam nyo ang magandang isp try nyo smartbro super bilis hindi napuputol kahit marami gumagamit di kagaya ng iba umulan lang napuputolat humangin lang kung gusto nyo bumilis ang smartbro nyo text nyo ako sa 09232274190
yunis on January 13, 2010
pldt is still the least negative among ISPs. been using pldt dsl in Laguna, Quezon City and Nueva Ecija for internet cafes. yes, we do have problems, but when solved… vhrrrroooommm… fast internet.
experienced more than six months without turning off the modem/router with no problems.
4mbps@smallbizlite package… fast video streaming and downloading… up to 300+ kilobytes/second…
sarap forn…